Senior Lifestyle Manager
Base Pay Range$150,000.00/yr - $150,000.00/yrNew York, USAOn Target Earnings: $150,000 ($100k base + $50k OTE Bonus, with uncapped commissions)Meaningful early equity at our ground-floor valuation with >100x upside potential.About AuroraAurora is the lifestyle operating system for the world's leading post-exit founders, athletes and creatives. Our conversation-first mobile app empowers ultra-high-performance individuals and their teams to master their relationships, exploration and longevity. We operate across 5 lifestyle categories: travel, dining, experiences, luxury goods, and longevity.To date, we have:raised $4m in funding from Tier 1 investors and entrepreneurs, including the founder of Velocity Black, early investors in Supercell & Deliveroo, the founder of Cleo and the President of VistaJetachieved industry-leading engagement with our paying members, with an extensive member waiting list wanting accessbuilt a proactive, seamless product described as 'magic' by our membersThe Senior Lifestyle Manager PositionOur core team of 15 is searching for a full-time Senior Lifestyle Manager to join our 8-strong Member Experience Team. You will work directly with our Co-Founders and founding Lifestyle Managers to shape and elevate Aurora's member experience, ensuring high-touch service across every aspect of our product.This role reports directly to Aurora's Co-Founder & COO and has the potential & flexibility to rapidly grow into a leadership position across Business Operations, Member Experience, and Growth.This is an opportunity to join an AI native company on the ground floor – elevating the leverage, accuracy and speed of top-tier Lifestyle Managers through advanced technology – in a role with real ownership and speed of progression.Our PrinciplesWe seek truthWe are high-leverageWe are courageousWe care deeplyWe believe impossible is an attitudeWhy AuroraHigh Leverage: Place a daily-use product in the hands of the world's most ambitious and high-achieving individuals and organizations, empowering them to maximize their global impactCutting Edge AI: Gain hands-on experience working with a revolutionary AI system, redefining lifestyle management at the highest levelGenerationally Defining: Play an essential role in building the Apple of premium lifestyle management – a >$100bn opportunity at the intersection of technology, luxury, and longevityAbout The FoundersAurora was founded in 2024 by:Jonah Lowenstein, previously backed by the investors & operators behind Facebook, Spotify and VenmoAurelius Zwick, UK Young Entrepreneur of the YearDmitry Ogurtsov, former Director of Engineering at Workbounce (conversational AI tool acquired by ZoomInfo)Aurora's Chairman is Alex Macdonald, founder of premium digital concierge Velocity Black (acquired by Capital One for $300M).We've raised $4M from tier-1 investors in this space, including Boost Capital, Koro Capital, Profluence VC, EQT Angel Fund, the Founder of Cleo, the Founder of Wander, the Founder of Velocity Black, and the President of VistaJet US.Key ResponsibilitiesWork with our industry-leading internal AI to manage and curate premium lifestyle experiences for members proactively & on-demand, ensuring recommendations seamlessly fit their personal parametersManage relationships and secure reservations for premium experiences, dining, luxury goods, and wellness through our proprietary networksAnticipate the evolving needs of high-achieving individuals, proactively suggesting unique opportunities that enhance both their personal and professional livesCultivate deep knowledge and inventory around the latest trends in luxury & bespoke services, products, and experiences to ensure Aurora stays ahead of member expectationsProvide front-of-line insights and feedback to internal teams, including Product, Engineering, and Operations, to help improve Aurora's services and drive our AI improvementsWho You ArePotentially fed up with using outdated systems, dealing with slow-moving bureaucracy, or wanting to scale your premium customer service knowledge, network, and experience into a global digital platform, working alongside other ultra-high-performance, entrepreneurial lifestyle expertsA consistent out-performer with deep experience in relationship building & premium clientele advisory, ideally with deep lifestyle knowledge & network in New YorkYou're a highly conscientious person who thrives in a fast-paced environment, capable of simultaneously managing and prioritizing multiple priorities across core lifestyle domains (e.g., dining, experiences, wellness, luxury goods) without compromising on qualityA proactive problem-solver who anticipates and solves for client needs, constantly going above and beyond to personalize curations and create memorable experiencesA clear and concise communicator who can adapt messaging to different audiences, effectively set expectations, and maintain engagement and trust.You have a strong passion for:Engaging with the premium lifestyle ecosystem, including services, products, and brandsHolistic well-being and integrating longevity, personal growth, and self-discovery into experiencesPrepared to work demanding and flexible hours to successfully serve the needs of our global clienteleBenefitsCompetitive salary + performance-based bonusFounding stock options package on the ground floor of a $10bn+ opportunityLifestyle access perks at exclusive events and Aurora servicesWhoop or Oura Ring on us$1,500 annual education budgetWhatever tech you need to do your best workGenerous parental leaveComprehensive health benefits, with 90% coverage including dental and visionSeniority LevelMid-Senior levelEmployment TypeFull-timeJob FunctionOtherIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at Aurora by 2xJ-18808-Ljbffr