Software Support Technician I - Pharmacy Helpdesk

A leading software solutions provider is looking for a Software Support Tier I to be the first point of contact for customer inquiries regarding software and hardware. The ideal candidate will have strong communication skills, enjoy solving problems, and be self-motivated. This role offers the opportunity to work remotely or onsite in Shreveport, LA. Responsibilities include troubleshooting customer issues and documenting interactions in a ticketing system. Previous experience in a call center or as a pharmacy technician is preferred. J-18808-Ljbffr