Professional Services Consultant (Finance Software) - Remote

Professional Services Consultant (Finance Software) - RemoteAt CentralSquare, we don't just build software - we power public servants and uplift communities with Hero-Grade Technology. Every line of code, every feature we deliver helps heroes across North America protect, serve, and save lives. When you join us, you become part of a mission-driven team creating technology that makes communities safer and stronger.Your Growth Matters. We believe heroes deserve opportunities to rise. That's why we invest in your career with mentorship, learning programs, and clear paths for advancement. If you're motivated, there's no limit to how far you can go.Your Commitment Deserves Reward. We offer competitive compensation and a benefits package designed to support your life inside and outside of work—tuition reimbursement, parental leave, paid volunteer hours, and unlimited PTO. Plus, our flexible work environment gives you the freedom to balance your heroic work with personal well-being, whether you're in the office or remote.Join us and help build the tools that power real-life heroes. Together, we make a difference.The RoleThis Naviline consultant role requires the ability to engage in discussions with customers' Finance and/or Human Resource/Payroll staff relating to new implementations, internal projects, and new service offerings, as a subject matter expert in Naviline. The consultant will have a passion for the customer, demonstrated through professionalism and striving for excellence in all aspects of the customer experience. This includes implementing complex projects to conclusion while maintaining high customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill as a subject matter expert in multiple areas of the software. Travel is required as needed.Job DutiesAssist customers with system configuration based on recommended best practices, workflows, and business requirements.Perform system demonstrations and assist the customer with system review prior to go-live.Develop and maintain subject matter expert knowledge for the configuration of our software solutions.Provide consistent follow-through on the project tasks, deliverables, and communications with the Project Manager and the clients.Build and maintain strong working relationships with customers.Work independently with minimal supervision to meet required deadlines for a project as well as taking responsibility and ownership of issues and assignments.Work with a wide range of disciplines and personalities, both internally and externally.Collaborates with senior consultants and Project Managers to align on best practices and project delivery standards.Performs all other duties as assigned.RequirementsB.A. or B.S. Degree, or an Associate's Degree, or certificate with equivalent work experience2+ years of experience with Financial software implementation, consulting, and/or usage, with preference for hands-on implementation or consulting experienceExcellent presentation skillsAbility to adapt quickly to changing business and customer needs, maintaining a high degree of flexibilityAbility to handle multiple projects and tasks simultaneouslyAbility to learn new applications and system features quicklyDedicated to the best possible customer experience and takes initiative toward improving itDesire to travel up to 25% for training at customer sitesAbility to articulate technical and functional concepts to technical and non-technical audiencesCentralSquare Technologies is proud to be an Equal Opportunity Employer. We are committed to fostering a workplace that is inclusive, respectful, and free from discrimination—where all individuals are valued, supported, and provided equal opportunity to succeed.We place a strong emphasis on supporting military veterans and their spouses and recognize the leadership, discipline, resilience, and mission-oriented mindset they bring to the workforce. The skills developed through military service—such as accountability, teamwork, adaptability, and the ability to perform under pressure—are highly valued at CentralSquare and directly contribute to our success.In addition to our commitment to veterans, CentralSquare Technologies welcomes and encourages applicants from all backgrounds. We are committed to equal employment opportunity for all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law.Our employees reflect a wide range of experiences, perspectives, and identities, and this diversity strengthens our ability to innovate and serve the public sector, whether through our public safety or public administration businesses. Through our technology, we support public servants and the communities they serve, and we believe our workforce should reflect those communities as well.If you are seeking an opportunity to contribute to meaningful work that impacts communities nationwide—whether continuing a legacy of service or beginning a new chapter—CentralSquare Technologies invites you to apply.Your next mission starts here.