Human Resources Manager (Bilingual English/Spanish)
POSITION PURPOSEThe Human Resources Manager is a key member of the Human Resources team and works with the HR team to carry out the properties culture and brands promise. The Human Resources Manager is largely responsible for the daily activities of the Human Resource Office, including recruitment, development and retention of talented candidates, benefits administration, managing workplace incidents and injuries, facilitating employee investigations, and the planning and execution of activities for team members. This position also is responsible for ensuring all associates are trained to provide excellent and consistent service and to maintain complete adherence to all Brand and property standards. Presents, develops and conducts or coordinates training sessions to promote associate development. Monitors and maintains New Hire Training Program. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of associates and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.ESSENTIAL FUNCTIONSHR Policies and Procedures:Develop and update HR policies and procedures.Support upper management in implementing human resource strategies depending on the organizational visionEnsure all HR activities are in line with company objectives and valuesWork closely with HR Director to develop and implement HR strategic programs that will drive increased employee satisfaction, retention and commitment levelsAct as a Health & Safety committee memberEmployee Relations, Engagement & Recognition:Address employee concerns and provide solutions in a timely manner.Act as a point of contact to respond to general HR related inquiriesWork with Leads to create employee development plans and Performance Improvement Plans when necessary for support teams.Assist the HR Director with special projects such as (but not limited to): compensation analysis, compset salary reviews, staff meetings and Shining Star Employee Recognition Program.Understand and use the concepts and legal guidelines that guide an employer to ensure all persons, (candidates or associates) are treated ethically, morally, and within the requirements of the law. Knowledge and practice of FLSA, FMLA, ADA, EEO, OSHA, COBRA, etc., and an understanding of how state laws differ from federal laws.Assists in maintaining a collaborative environment by utilizing an open door policy to acknowledge employee problems or concerns in a timely mannerAssists in keeping associates informed of important information and maintaining effective communication channels throughout the propertyReviews disciplinary action forms for accuracy and consistency, including supporting documentation. Accountable for determining appropriate action.Work with Department Managers for resolution of employee issues/grievancesEnsures employee files are well secured and contain required employment paperwork and documentationEnsures compliance with immigration regulations as it relates to employment. Responsible for tracking of Form I-9 expirations and communicating status with employees and management.Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy ActEnsures medical records are maintained in a separate, secure and confidential medical fileAssists in overseeing Workers Compensation claims to ensure appropriate employee care and manage costs. Maintain OSHA log in accordance with the act, correlate and communicate incident trends, and participate in safety team meetings.Talent Acquisition and Recruitment:Develop and implement strategies for sourcing and attracting top talent.Manage the end-to-end recruitment process, from job posting to onboarding.Assists director in developing and executing a recruitment strategy. Uses metrics to evaluate programs and determine effectiveness. Modify strategy as needed.Executes recruitment and on-boarding process from beginning to end.Participate in recruiting events at schools, fairs and conferences.Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openingsEnsure recruitment and hiring practices are in compliance with all local, state, and federal employment lawsResponsible for recording and maintaining employee information in HRIS such new hire data, personal data, transfers, change of work status, etc.DevelopmentLead the new hire orientation program for associates to receive the appropriate training to successfully perform their job.Ensures coordination and facilitation of new hire orientation program, brand mandated and other compliance trainings.Ensures and tracks brand training complianceUses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriateAssists with the company-wide managers' performance evaluation processLeadership ResponsibilitiesCreates value through proactive approaches that will affect performance outcomeCreates a collaborative environment by supporting effective communication channels and team based culture at propertyMaintains strong influence within all hiring, training, performance evaluations, discipline and/or termination decisionsOther Key Responsibilities:May be expected to work in other areas of the complex when needed to assist operations to perform job duties not necessarily contained in this job descriptionMaintain a safe work environment for colleagues and a safe hotel for guestsOther duties and responsibilities as assignedOther:Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.Upon employment, all employees are required to fully comply with the rules and regulations for the safe and effective operation of the hotel's facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.SUPPORTIVE FUNCTIONSIn addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:* Coach and counsel employees and managers as needed.* Advise Director of Human Resources and Managing Director of potential human resources opportunities.