MCS IFTA/IRP Operations Supervisor

Title: MCS IFTA/IRP Operations SupervisorState Role Title: Prog Admin Specialist IIHiring Range: $65,200 - $74,980Pay Band: 5Agency: Department of Motor VehiclesLocation: DMV Headquarters, Richmond, VAAgency Website: www.dmvnow.com Recruitment Type: State Employee Only - EJob DutiesThe Virginia Department of Motor Vehicles (DMV) is seeking an Operations Supervisor to join the Motor Carrier IFTA/IRP team. The Operations Supervisor oversees daily operations for International Registration Plan (IRP), International Fuel Tax Agreement (IFTA), and Performance Registration Information System Management (PRISM) and EZFleet programs, ensuring compliance with federal and state regulations. This role mentors' staff, resolves escalated issues, and ensures operational accuracy to support DMV's goals for compliance, efficiency, and customer satisfaction. Position is responsible for ensuring that Virginia complies with the requirements and obligations of international compacts and federal programs through the development of work processes, procedures, standards, and staffing assignments.The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. In addition,DMVserves many businesses, including dealers, fuel tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations.DMVoperates upon five fundamental core values: Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don't just talk about our core values. We live them! Minimum QualificationsStrong leadership and mentoring skills to guide staff, improve workflows, and ensure compliance with standards Ability to prioritize, resolve issues, and foster a positive team environment Ability to interpret and explain complex information Proficiency in PC use and technology, including Microsoft Office Excellent communication skills for team leadership, stakeholder collaboration, and customer interactions Strong organizational, time management skills and multitasking in high-demand settings Proficiency in financial reconciliation processes and compliance with PCI standards Additional ConsiderationsAdvanced knowledge of DMV motor carrier programs, including IRP, IFTA, PRISM, and EZFleet Experience in compliance monitoring, financial reconciliation, or transaction processing within a team Proficiency in resolving escalated compliance and operational issues, including preparing records for audits Special InstructionsYou will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.Selected candidate(s) will need to complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify. All applicants for employment must consent to a driver history and criminal background check. A fingerprint-based criminal history check will be required on selected applicant(s). Submission of an online application is required. DMV does not accept applications, resumes, cover letters, etc. in any other format. When applying for jobs, please ensure your online application or resume is complete with duties and skills associated with your work experience as well as years of experience in order to properly assess your skills in the screening process. Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disability Act. Contact 804-367-9728 for assistance. Minorities, individuals with disabilities, Veterans, and people with National Service experience are encouraged to apply. EEO/AA/TT Contact InformationName: DMV EmploymentPhone: 804-367-0528Email: employment@dmv.virginia.govIn support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.Note Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer