Onsite IT Provisioning Tech
Job Summary
We are seeking a reliable and detail-oriented *Overnight PC & Mobile Device Provisioning Technician* to support device deployment and after-hours user support. This role is responsible for provisioning and configuring PCs, mobile phones, and related equipment, while also serving as a point of contact for after-hours support calls.
The ideal candidate has experience with Microsoft Intune, Windows Autopilot, and mobile carrier provisioning, particularly Verizon wireless services.
Key Responsibilities
* Provision, configure, and deploy PCs, laptops, and mobile devices
* Enroll and manage devices using *Microsoft Intune*
* Configure and support *Windows Autopilot* deployments
* Provision and activate mobile devices, including *Verizon* wireless services
* Perform device inventory and asset tracking activities
* Troubleshoot basic hardware, software, and mobile device issues
* Answer and respond to after-hours support calls
* Document provisioning activities, incidents, and resolutions
* Ensure devices meet company security and compliance standards
Required Qualifications
* Minimum *1 year of experience* in IT support, device provisioning, or related technical role
* Experience with *Microsoft Intune*
* Experience with *Windows Autopilot*
* Experience provisioning mobile devices through *Verizon*
* Basic troubleshooting skills for Windows PCs and mobile devices
* Strong attention to detail and organizational skills
* Ability to work onsite overnight shifts
Preferred Qualifications
* Experience supporting enterprise mobile device management (MDM)
* Familiarity with asset management and inventory systems
* Service Desk or Help Desk experience
* Strong customer service and communication skills
What We're Looking For
* Dependable and self-motivated professional
* Ability to work independently during overnight hours
* Strong problem-solving skills
* Comfortable handling multiple tasks and priorities in a fast-paced environment
*Schedule:* 12-hour overnight shifts on a rotating 3-on/4-off and 4-on/3-off schedule.
Job Type: Full-time
Pay: $58,000.00 - $60,000.00 per year
Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Experience:
* PC Provisioning: 1 year (Preferred)
* Cell Provisioning: 1 year (Preferred)
Work Location: In person