Retail Associate

EOE StatementWe are an Equal Opportunity Employer and do not discriminate on the basis of race, ancestry, color, religion, sex, age, marital status, sexual orientation, national origin, medical condition, disability, veteran status, or any other basis protected by law.The information provided will be used for research, reporting, statistical purposes, and to monitor legal compliance. To help us comply with these government requirements, please complete the following information.Completion of this form is voluntary and will not affect your opportunity for employment or terms or conditions of employment if hired. We appreciate your cooperation.About the OrganizationAloha Pools & Spas began in the Cook family backyard in Trimble, TN 1969. It all started when our dad, John W. Cook was teaching our oldest sister, Deb, how to drive. He had forgotten to remind her to put the car in park when she turned it off, and as she got out it rolled into our above ground pool, damaging it beyond repair.Dad promised that he'd build us all an inground pool next year. Not only did he stay true to his word but went on to establish a family-owned and operated company. One that has maintained its longevity because of our dedication to always providing 100-percent customer satisfaction in all that we doAloha Pools & Spas is built on the Godly foundation - honesty, hard work and a servant's attitude - that was instilled in our dad by his mother and passed along to us.Our Dad had no idea the impact that building our family pool would have. Since 1969, the Aloha family has brought health, happiness, and families together to nearly 20,000 backyards in an eight state area. More and more families trust Aloha Pools & Spas to build affordable, low-maintenance pools with energy-efficient technology because we offer the finest design and construction services, as well as the most professional and knowledgeable staff and service technicians.WE BELIEVEIf you are happy, you will tell your friends.You should know where you stand on a job's progress.In owning our mistakes and fixing them.We are all human, and it's okay to be human when serving othersThree references aren't enough. Have 10,000.We don't have all the answers, and sometimes our customers have better ideas than ours.The customer is not always right, and neither are we. But they are right more often than we are.95 percent of our customers would recommend us and the other 5 percent will eventually come around.WeDescriptionPOSITION SUMMARYThe retail associate's responsibilities include assisting customers with questions, complaints, and returns, processing payments, and arranging merchandise on shelves and in displays. To be successful as a retail associate you should have an outgoing personality and enjoy interacting with customers. Ultimately, an exceptional retail associate should be able to provide customers with seamless, positive shopping experiences.ESSENTIAL FUNCTIONSGreeting customers and offering assistance.Answering customer questions and concerns.Providing customers with detailed product information and recommendations.Advising customers about member benefits, promotions, and sales.Totaling purchases and processing cash, check, and credit card payments.Processing exchanges, returns, and refunds according to company policies.Maintaining a clean and organized retail environment.Assisting with stock management.Arranging merchandise on shelves and displays.QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.EDUCATION & EXPERIENCE1-2 years of general warehousing experience; OR an equivalent combination of education, training and experience.PHYSICAL DEMANDS & WORKING ENVIRONMENT:The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Strength and mobility to work in a typical field, warehouse lot setting, including operating hand and power tools; stamina to perform sustained physical labor, including standing, walking, climbing and working in confined or awkward spaces; strength to lift and maneuver materials and equipment weighing up to 100 pounds with proper equipment; vision to read printed materials; and hearing and speech to communicate in person, over radio, or over a telephone. Work is subject to exposure to frequent travel, extreme weather conditions, noise, electrical shocks, hazardous chemicals, electrical currents, dust and noxious odors.