General Liability Adjuster - Remote

Company DescriptionStrala is an Al-native Third-Party Administrator (TPA) purpose-built for P&C claims. We combine agentic Al with expert human oversight to deliver faster, more accurate and fully transparent claims handling - from first notice of loss to resolution. Our platform eliminates repetitive manual work, improves consistency, and generates structured claims data that feeds directly into underwriting and operational strategy.We are a team of insurance experts and Al engineers.Our AI-powered automation is already helping leading global insurers operate more efficiently across multiple lines of business - reducing friction, accelerating workflows, and improving outcomes.In under a year, we’ve scaled to multi-seven-figure ARR with ~50% month-over-month growth. We’ve raised two rounds from top-tier investors, including early partners behind companies like OpenAI, Cognition, and Ramp - giving us the capital, backing, and momentum to build a category-defining platform in insurance.Role DescriptionThis is a full-time remote role for a GL Adjuster with some Bodily Injury (BI) claims. The GL Adjuster will be responsible for investigating, evaluating, and resolving general liability claims. The role involves reviewing claim details, conducting thorough investigations, coordinating with relevant parties, analyzing policies and legal documents, and preparing reports. Additionally, the role includes negotiating settlements and maintaining accurate records while adhering to organizational and statutory requirements.QualificationsStrong investigative skills, attention to detail, and ability to evaluate claimsKnowledge of legal regulations, insurance policies, and risk managementProficiency in written and verbal communication, including report preparationAbility to manage multiple tasks, prioritize workload, and meet deadlinesProficiency in relevant software and tools used in claim managementCustomer service orientation and ability to build relationships with clients and stakeholdersExperience in general liability claim handling or related fields is a plusBachelor’s degree in a related field or equivalent work experience3-5 years of GL and BI handling experienceSubro understanding a plusBackground working with engineer teams for system buildsMust be curious and have the drive to make things workIndustryInsuranceEmployment TypeFull-time