JOBSEARCHER

ServiceNow Configuration Engineer

Via DiceNorthborough, MAApril 24th, 2026
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Boston Technology Corporation, is seeking the following. Apply via Dice today!The ServiceNow Configuration developer is responsible for the governance, integrity, and continual improvement of service-related configuration data within the ServiceNow CMDB. This role is heavily focused on CSDM adoption, Service Mapping maturity, and accurate modeling of Business, Application, and Technical Services, ensuring they reflect true operational reality and support effective ITSM/ITOM processes.Service Modeling & CSDM GovernanceGovern and maintain the service model within ServiceNow in alignment with CSDM standards and enterprise architecture guidelines.Experience with ServiceNow CMDB, Discovery, and Service Mapping in large enterprise environmentsFamiliarity with ITIL/ITSM/ITOM processes and how they consume CMDB and service data.Please submit for more detailed JD and discussion.