Virtual Estimator

Virtual Surveyor Overview The Virtual Surveyor is responsible for conducting scheduled virtual surveys with a strong focus on accuracy, quality, and customer experience. This role plays a critical part in ensuring precise estimates while delivering a professional and seamless experience for customers. Key Responsibilities Perform virtual surveys as scheduled, ensuring accuracy and completeness Deliver a high level of customer service throughout each interaction Communicate clearly and professionally with customers to gather all necessary information Build trust and confidence through a polished and professional presence Demonstrate empathy and responsiveness to customer needs Maintain detailed and accurate records of all interactions Document correspondence, notes, and survey details in Converge and HubSpot Ensure all required information is captured to support accurate estimates and operations What We're Looking For Strong communication and interpersonal skills High attention to detail and accuracy Reliable, organized, and able to manage scheduled appointments Professional presence and customer-focused mindset Comfortable using technology and CRM systems (Converge, HubSpot preferred) Ability to work independently and stay accountable Success in This Role Looks Like Accurate, complete, and timely virtual surveys Positive customer experience and feedback Clear, consistent documentation in systems Strong communication and follow-through J-18808-Ljbffr