Service Delivery Manager

About the OrganizationAQUALIS is the nationwide leading provider of comprehensive water management services focused on maintaining, inspecting, and repairing post-construction stormwater and lift station systems. We provide our clients with environmental compliance while inspiring change by preserving and protecting our most precious natural resource-water.DescriptionWho is AQUALIS?AQUALIS is the nationwide leading provider of comprehensive water management services focused on maintaining, inspecting, and repairing post-construction stormwater and lift station systems. We provide our clients with environmental compliance while inspiring change by preserving and protecting our most precious natural resource...water.Why work at AQUALIS?AQUALIS provides sustainable water compliance and management solutions for the betterment of our nation's communities and corporations. Working at AQUALIS is a unique opportunity to be a part of an environmentally progressive, sustainable water management team that performs at the highest professional level. We pride ourselves on respect, loyalty, integrity and inclusion. Our Company's culture is supported by our core values: Personal Responsibility & Accountability, Exceptional Customer Experience, and Sustainable & Innovative Water Management. We are committed to providing personal and professional development through continuing education, investment in tools and technology, and position-related training. AQUALIS provides all full-time employees with competitive annual pay raise potential, paid vacation time, eligibility to enroll in a company sponsored group healthcare plan, 401(k) matching, as well as real flexibility and growth potential.Where do YOU fit in?The Service Delivery Manager (SDM) is responsible for keeping the Service Delivery team on a challenging schedule during the growing seasons while gathering information for the potential rehabilitation and/or repair of stormwater wetlands, biofiltration systems, proprietary underground storage units, and drainage conveyance infrastructures utilizing Best Management Practices (BMP) for Stormwater Control Measures (SCM).Specific duties include:Leading a team of watershed management Service Technicians in maintaining and improving storm drainage systems to mitigate flooding and erosionIdentifying and documenting stormwater drainage issues needing repair.Performing general environmental maintenance activities.Operating and maintaining company landscaping equipment which includes a pick-up truck & trailer.Disposing of sediment, trash, and debris from stormwater systems.Performing physical labor in a variety of weather conditions.Completing maintenance & inspection reports and tracking crew expensesConsistently exectuing against company defined Key Performance Indicators (KPIs) and applicable Service Level Agreements (SLA) to ensure uncompromised fulfillment of client's Scope of Work (SOW)Position RequirementsBasic requirements:Background check, driving record review, DOT physical, and drug test are part of the pre-employment process. Maintaining a DOT Health Card and insurable status under the company auto policy are an ongoing requirements of this position.Possess an analytical approach to stormwater drainage managementProficient with mobile technology (i.e. iPads, Laptops, Email, etc.)The SDM must be willing to travel and be away from home 4-5 days per weekAble to perform duties in all types of weather conditions in order to monitor effectiveness of SCMsLocationNorth Branch, MNCategoryEnvironmental ServicesFull-Time/Part-TimeFull-TimeExempt/Non-ExemptNon-ExemptNumber of Openings1Base Compensation Min$21.00 / Hr.Base Compensation Max$24.00 / Hr.On Target EarningsEOE StatementAQUALIS Stormwater Management is strongly committed to providing a work environment that is free from all forms of harassment, discrimination and inequality. We recruit, employ, train, promote and compensate our personnel without regard to race, age, sex, religion, national origin, citizenship, marital status, veteran's status, disability, genetic information or any other personal characteristic protected by law. AQUALIS also offers protection based on sexual orientation against discrimination, harassment or inequality.We value each and every employee and strive to make employment at AQUALIS enjoyable and satisfying. As part of our commitment, we will not tolerate any form of discrimination toward employees, applicants, vendors, customers or visitors of AQUALIS. Everyone should be treated equally and with respect regardless of race, age, sex, religion, national origin, citizenship, marital status, veteran's status, sexual preference, disability, genetic information or any other class protected under state law.TagsErosion Control, Environmental Management, Flooding Mitigation, Pollution Prevention and Detection, Water Quality, Wastewater Collection & Treatment, Landscaping, Environmental Compliance