Pathway & Academic Coordinator - Middlesex Community College

Job Description:Title: Pathway & Academic CoordinatorUnit: Full-Time MCCC Professional StaffDepartment: Academic Advising and PathwaysReports to: Assistant Dean of Academic Advising and PathwaysDate: April 27, 2026General Summary: The Pathway and Academic Coordinator is a creative and knowledgeable professional who works collaboratively with other staff in the Academic Advising and Pathways Department to provide high quality developmental academic advising services to prospective and enrolled students from diverse backgrounds. This coordinator will actively contribute to the growth, development and activities of the Academic Advising and Pathways department and as part of larger college community in supporting student success, retention and college completion initiatives. They will work with students to help them develop educational plans that are consistent with their individual needs, abilities and goals. They will provide information about educational options, admission to selective programs, major and course selection, financial aid information, graduation requirements, transfer to baccalaureate degree programs, and college policies and procedures. This coordinator will also assist students with all aspects of onboarding and the transfer process. This position will work in close collaboration with staff from across the college, including: Admissions, Financial Aid, Enrollment Communications, Academic and Student Affairs program coordinators, and appropriate Directors and Deans.Duties and Responsibilities:Participation in Advising Center Activities:Advise assigned caseload and walk-in studentsParticipate in advising/registration sessions and appointmentsConduct outreach and communication to support student successSupport recruitment, transfer, and career events (on- and off-campus)Participate in assessment activitiesProvide extra coverage during peak registration periodsIntegrate pathway, transfer, and career resources into advisingConduct virtual advising using teleconferencing toolsStudent Advising Responsibilities:Provide comprehensive academic, career, and transfer advising from acceptance through completionDevelop academic and career plans using best practices (NACADA, Complete College America)Support student use of tools such as DegreeWorks, Navigate, Focus 2, College Scheduler, MassTransferAssist with career exploration using platforms like Handshake and Focus 2Provide information on programs, pathways, courses, and transfer creditConduct outreach to at-risk students (alerts, withdrawals, midterm grades)Support proactive outreach and retention initiativesAssist with enforcement of academic progress policiesCollaboration with Academic Divisions:Attend division/department meetingsPromote programs and build knowledge of assigned academic areasShare information across advising staffSupport development and updates of Academic/Pathway MapsSchool Certifying Official:Support veterans and military-connected studentsProcess and submit certification forms to the VAVerify enrollment and report changes affecting benefitsCollaborate with Veteran Resource Center and partnersDual Enrollment Advisor:Support high school students in Dual EnrollmentAssist with orientation programsProvide outreach and advising to students, families, and school staffCoordinator Functions:Manage department communications (email, texting platforms)Support student transitions into degree programsCoordinate advising sessions (in-person and virtual)Assist with scheduling and coordination with Student Information CenterSupport academic standing processes (warning, probation, suspension)Assist with student placementProvide support for Student Support Services populationsCoordinate support for at-risk studentsLead new student pathway and registration sessionsAdministrative Responsibilities:Maintain student records in Navigate and DegreeWorksDevelop and monitor student education plansCollect and share departmental data and informationCreate and update advising materialsReview transcripts and evaluate transfer credit (MassTransfer)Professional Growth and Development:Stay current with policies, trends, and best practicesParticipate in professional development (training, conferences, etc.)Serve on committees as approvedRequirements:* Master's degree in Higher Education, Counseling, Student Affairs, or a related field* 3+ years in with prior experience in academic advising, student success, or higher education support servicesPreferred Qualifications:Knowledge of student success strategies, retention initiatives, and guided pathways modelsFamiliarity with advising technologies and systems (e.g., DegreeWorks, EAB Navigate, Banner, or similar platforms)Experience with career and transfer advising, including knowledge of articulation agreements and transfer pathwayUnderstanding of MassEducate and MassReconnectAdditional Information:Salary Range: $80,066 is the starting salary of a Grade 06 position with a Master's Degree; actual salary commensurate with academic background and experience. Employees of Middlesex Community College are considered employees of the Commonwealth of Massachusetts and receive benefits, which include:High-quality and affordable health insurance through the Commonwealth's Group Insurance Commission (GIC)Competitive Dental and Vision PlansFlexible Spending Account and Dependent Care Assistance programsLow-cost basic and optional life insuranceRetirement Savings: State Employees' Pension or Optional Retirement Program (ORP) and Deferred Compensation 457(b) plan or 403(b).12 paid holidays per year and competitive Sick, Vacation, and Personal TimeTuition Benefits for employees and dependents at state colleges and universitiesShort-Term Disability and Extended Illness program participation optionsProfessional Development and Continuing Education opportunitiesCell Phone Bill Discounts with Verizon and T-Mobile Cell Phone CarriersAccess to the Commonwealth's Mass4You, employee assistance programFree employee parking on Bedford and Lowell campusesEligibility towards Public Service Loan Forgiveness (PSLF)Location: Bedford campus with occasional travel to Lowell as neededHours: 37.5 hours per week, schedule to be determined upon hireExpected Start Date: July 2026Application Deadline: May 18, 2026Application Instructions:All applicants must apply online by submitting:Cover LetterResumeNames and contact information for three (3) professional referencesPre-Employment Requirements:The College will not sponsor applicants for work visas.All offers of employment at Middlesex Community College are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates, as deemed necessary.Middlesex Community College only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you do not have access to a computer, please contact Human Resources at careers@middlesex.edu.Middlesex Community College strives to make the application and interview process accessible for all applicants but understands that applicants may still encounter barriers due to ability, language, or technology. If we can make the process any more accessible for you, contact Human Resources at 781-280-3546 or careers@middlesex.edu.