Data Center Technician

Data Center TechnicianReno, NVWhat are the top 3 skills required for this role?1.Install Servers and Switches2.Troubleshoot Servers and Switches3.Test Servers and SwitchesOverview:Diagnose and troubleshoot server issues to identify and isolate root causes with help of remote network or sys admins.Coordinate procurement of replacement components, install the parts, and manage return shipment of defective hardware to the respective vendors.Perform server firmware upgrades to ensure systems are running on the latest approved versions.Configure server IP addresses and default access credentials in accordance with standard procedures.Collaborate with network administrators to resolve server-related issues, including cable replacement or re-routing, optics replacement on server and switch ports, and installation of upgraded hardware components.Temporarily rack, stack, and cable servers or switches to enable remote access by network administrators for configuration and validation activities.Provide hands-on support to network administrators for ad hoc requests involving servers or network switches.Perform cabling of the server/network device in accordance with approved wiring diagrams and coordinate with network administrators to validate connectivity and operational readiness.Conduct physical inspections as requested or audits of servers, componentsJob Description/ Responsibilities:1. Data Center Operations• Perform rack & stack of servers, network devices, and storage equipment• Handle cabling (fiber & copper) including labeling and cable management• Support installation, relocation, and decommissioning of hardware2. Hardware & Inventory Management• Receive and verify hardware shipments against purchase orders / delivery notesPerform physical inspection of equipment for damages upon arrivalMaintain accurate inventory records (asset tagging, tracking, updates)Manage spares inventory and ensure availability of critical componentsCoordinate hardware returns (RMA), dispatch, and logistics trackingEnsure proper storage, labeling, and documentation of all assets3. Incident & Request Handling• Provide L1 support for incidents and service requests via ticketing tools (e.g., ServiceNow)Perform basic troubleshooting (L1 triage) for:Server hardware issuesNetwork connectivity (Layer 1 checks)Escalate issues to L2/L3 teams with proper logs and updates4. Remote Hands Support• Act as hands & eyes support for remote engineersExecute tasks such as:Cable reseatingPower cycling devicesConsole access setupBasic hardware replacement (as guided)5. Monitoring & Reporting• Monitor alerts from DC tools / dashboards• Update tickets with accurate troubleshooting steps and status• Maintain documentation, asset inventory, and audit records6. Compliance & Safety• Follow data center security and access protocols• Adhere to ESD, safety, and PPE standards• Ensure readiness for audits and compliance checksRequired Skills:Basic understanding of:Networking fundamentals (IP, switching, patching)Server hardware componentsFiber & Ethernet cablingFamiliarity with:Ticketing tools (ServiceNow or similar)Basic console tools (SSH, Putty)Soft Skills:Strong coordination and communication skillsAbility to manage physical inventory and logistics tasksComfortable working in a 24×7 shift environment;Attention to detail and documentation accuracyYears of Experience:4.00 Years of ExperienceDiverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.