Field Service Engineer - Prince Georges County MD

RESPONSIBILITIES INCLUDE (BUT ARE NOT LIMITED TO):System design, build, and test, including camera, solar, battery & electrical elementsComponent repair, maintenance, calibration and certificationOnsite installations & training in various locations across the Americas, "gets the job done".Technical Support by e-mail, phone, or onsite for our customers in the AmericasMaintains rapport with customers by examining complaints and identifying solutionsResponsible for documentation of service and installation actions by completing forms, reports, logs, and records for quality control purposesPerforms all other duties as assignedREQUIREMENTS:Position is located in Prince Georges County4-year degree or Certification in the electrical/technical fieldPrior field engineering and electrical experience essential3 years of experience with component-level repair and/or assembly in a workshopService experience in camera, radar, laser, photo, and/or optical systems is very advantageousAbility to work well under pressure and manage a challenging workloadIntermediate knowledge of Microsoft Office products (Excel, Word, PowerPoint)Experience in SAP, or other ERP/MRP databaseUp to 50% travel possible, international and domesticValid driver's license and Passport requiredEffective communication skills, both written and verbalMust possess "soft skills": personal effectiveness, creative problem-solving, strategic thinking, and team-building skillsSkilled in dealing with people effectively and politelyInternational service experience is desirablePHYSICAL REQUIREMENTS:The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use of hands or fingers to handle or feel objects, tools, or controls and keyboarding; reach with hands and arms; climb stairs and ladders; balance; stoop, kneel, crouch or crawl; talk and hear.The employee must be able to lift and/or move up to 50 pounds.About JenoptikAt Jenoptik, people with the specific JENIUS character are changing the world with the power of light. That demands a spirit of exploration and dedication. If you're one of us, come meet the challenges facing the world. At Jenoptik, we're creating a better future for all of us.With its Strategic Business Unit (SBU) Smart Mobility Solutions, Jenoptik provides photonics-based, innovative and sustainable solutions, including technology and services for road safety and security. As an end-to-end solution provider, we support our customers with the provision of roadside equipment and software, including integration, installation, maintenance and financing models through to full-service operation of our solutions. Our strong global presence and installation base is supported by a longstanding partner network with tens of thousands systems deployed worldwide. Leveraging 90 years of experience and 40 years in ANPR, Jenoptik is a world-leading enabler for road safety and civil security, with intelligent solutions and services constantly evolving to help make roads, journeys, communities and our environment safer around the globe.Have we made you interested in this position?If so, we look forward to receiving your online application.