Metered Utilities Specialist

Job Description Are you someone who enjoys research and has a keen eye for detail? Do you enjoy math and equations? Are you one who enjoys analyzing data trends and finding anomalies in those trends? Do you enjoy managing projects and building relationships with customers?LCS is seeking a Metered Utilities Specialist whose primary function is to manage customer utilities and rate reviews.Essential FunctionsCore functional knowledge of utility operations and rate schedulesAbility to accurately read and interpret utility tariff sheetsFoundational understanding of utility billing process and regulatory complianceManage and complete all facets of assigned projects: define/create requirements specifications, scope of work documents and estimates; develop/deliver projects within established deadlineDefine, set, and clearly manage expectations with customers and team members.Manage multiple ongoing projects and ensure they are delivered on time and meet or exceed expectationsHave a strong knowledge of mathematical and equation functionsHave strong verbal and written communication skillsEligibility QualificationsExperience calculating and interpreting utility usageExcellent customer serviceStrong diagnostic skills with ability to research, troubleshoot and logically determine solutionsHighly organized and detail orientedAbility to multi-task and prioritize multiple projects and appointments in a fast-paced environmentSelf-starterAbility to ask appropriate discovery questions to gather project requirementsStrong analytical skillsAbility to navigate websites and investigate for project usageBenefitsHealth, dental, & vision insuranceWellness program with rewards for healthy activities401(K) with employer matchAnnual company bonus10 paid company holidaysPaid time offLife insurancePaid medical leave/disability insurancePaid paternal leaveContemporary office building, wooded campus with nature trailOn-site fitness centerOne of Cincinnati's "Top Places to Work"Hybrid work schedule available; 50% in the office, 50% remoteAbout LCSLondon Computer Systems (LCS), based in Cincinnati, Ohio, builds software and technology solutions that help businesses thrive. We've been recognized as a Top Workplace since 2012 for our supportive, collaborative, and fun culture.Candidates who are currently students and will graduate by May 2026 are encouraged to apply.LCS is an Equal Opportunity Employer. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Candidates must live in the Greater Cincinnati area or be willing to relocate.#LI-Hybrid#L9C1S40