IT Operations Specialist

IT Operations SpecialistOur client, a leading organization in the technology and operations sector, is seeking a dedicated IT Operations Specialist to join their dynamic team. As an IT Operations Specialist, you will be an integral part of the Technical Operations team supporting real-time systems within a secure, onsite environment in Scottsdale, AZ. The ideal candidate will demonstrate strong analytical skills, excellent documentation abilities, and practical experience in systems, networking, and operational workflows, aligning seamlessly with the organization's mission to maintain and enhance live operational capabilities.Location: Scottsdale, AZPay Range: $52/hour + BenefitsWhat's the Job?Shadow and document live operational workflows, dependencies, and system interactions to ensure clarity and efficiency.Map technical processes to identify bottlenecks or inefficiencies, contributing to continuous improvement initiatives.Coordinate with cross-functional teams including Operations, DevOps, Infrastructure, and Engineering to streamline workflows and enhance operational performance.Draft clear and comprehensive process documentation along with actionable improvement recommendations.Communicate findings effectively to both technical and non-technical stakeholders to facilitate understanding and decision-making.What's Needed?Strong technical documentation and analytical skills to support operational excellence.Excellent communication and interpersonal skills to collaborate effectively across teams.Hands-on experience in at least two of the following areas:Windows workstation supportReal-time operations or command-center environmentsTCP/IP networking or systems administrationWeb application or infrastructure troubleshootingExperience working in NOC/SOC or equivalent 24x7 support environments is preferred.Familiarity with monitoring tools, cloud diagnostics, or automation platforms is advantageous.What's in it for me?Opportunity to work in a fast-paced, mission-critical environment supporting real-time systems.Engagement in meaningful work that directly impacts operational success.Collaborative team environment fostering professional growth and development.On-site role in a secure facility with a structured shift schedule.Potential to develop expertise in cutting-edge operational technologies and workflows.Upon completion of waiting period consultants are eligible for:Medical and Prescription Drug PlansDental PlanVision PlanHealth Savings AccountHealth Flexible Spending AccountDependent Care Flexible Spending AccountSupplemental Life InsuranceShort Term and Long Term Disability InsuranceBusiness Travel Insurance401(k), Plus MatchWeekly PayIf this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills.