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Bankruptcy Analyst I

BrockWinston-Salem, NCApril 14th, 2026
The Bankruptcy Analyst I is responsible for ensuring the bankruptcy process is monitored and associated tasks are completed accurately and timely from the time of filing through to release. This position will perform activities related to bankrupt accounts including but not limited to processing new notices, discharges, Proof of Claim, Notice of Payment Change, Notice of Post-Petition Fee, Plan Review/Objection, preparing reaffirmation agreements, perform reconciliations, and case closures in a shared service environment. Essential Job Functions: Works with outside counsel to investigate and decide on appropriate courses of action, provide additional documentation, draft pencil ledgers, and approve Agreed Orders Makes decisions on bankrupt accounts based on numerous variables including chapter, delinquency status, and debtor intent while meeting court specified deadlines Ensures proper calculation of pre and post-petition amounts due Review and approves required Proofs of Claims to be filed in the bankruptcy courts Review and approves required Notices of Payment Change Review and approves required Plan Review/Objections Review and approves required Post Petition Fee Notices Prepares, sends, and follows up on reaffirmation agreements Reconcile pre-petition and post-petition payments and balances Performs periodic audits of customer charges and payments Daily maintenance of bankrupt loans in the servicing platform ensuring correct status Daily maintenance in bankruptcy software (Pacer, Banko, etc) to ensure proper follow-up on case status and document filing Daily record retention Reconciles trustee checks Loads case information into the system of record Remains current with bankruptcy laws as well as state and investor guidelines to best protect the interest of Freedom Mortgage Ensures compliance with internal policies and controls, investor guidelines, and governmental regulations Works with outside counsel, debtors, and debtor attorneys negotiating alternative payment schedules for delinquent accounts, coordinating loss mitigation efforts, or reaffirmation agreements Compliance with Fair Debt Collection Practices Act (FDCPA) Work in collaboration and partnership with other team members Other Related Duties: Performs other related duties as assigned.