Field Service Technician
SitePro Rentals is a heavy equipment and machinery rental company, destined to making a difference in the rental industry. We are a wholly owned subsidiary of Sammons Industrial, and part of the Sammons Enterprises family of ESOP-owned companies. We are part of a company rich in history and values. We are proud that we are one of few companies that offer every employee an annual Profit-Sharing contribution. At SitePro, we combine cutting edge technology, industry leading service and amazing people to deliver a truly exceptional customer experience. In fact, the SitePro experience goes way beyond equipment. We use state of the art telematics and mobile app technology to keep you connected to your equipment and our team, seamlessly and in real-time. When we say that our focus is Service, Technology and People, we mean it.
POSITION PURPOSE
The Road Technician performs service and repairs on a variety of rental equipment at customer sites to ensure that equipment continues to run according to manufacturer’s specifications. Ensures all standards are adhered to and executed consistent with company direction.
PRINCIPAL RESPONSIBILITIES AND DUTIES
1. Diagnose and repair equipment, to include liquid propane, gas, and diesel engines, electric motors, transmissions, drive axles, differentials, hydraulic systems, brake systems, steering systems, electrical systems, lifting systems, etc.
2. Rebuild and/or repair all components and systems on a variety of rental equipment
3. Properly block, chock and chain equipment, and disassemble equipment as needed to facilitate major component removal and repair
4. Perform routine and operational maintenance to ensure that equipment continues to run according to manufacturer’s specifications
5. Perform diagnostic troubleshooting and failure analysis on all components and systems
6. Perform equipment inspections to identify potential problems and safety concerns
7. Perform basic welding as necessary
8. Record maintenance and repair work performed by completing necessary paperwork in a timely manner
9. Complete basic and advanced technical training as assigned
10. Maintain parts and supplies needed for job completion
11. Maintain company vehicle cleanliness and ensure vehicle is in safe operating condition; complete vehicle checklist as required
12. Maintain a culture of safety & participate in all safety meetings
13. Perform other related duties as assigned.
Basic Knowledge & Competencies
Excellent customer service skills
Thorough knowledge of all equipment & operations that apply to the branch
Excellent mechanical aptitude, technical knowledge and problem-solving skills
Good verbal and written communication skills
Previous Experience/Education
High school diploma or GED equivalent required
Mechanical or trade school certificate preferred
3+ years’ experience in equipment repair or related industry
Ability to read precision instruments such as micrometers, dial indicators, bore gauges, etc.
Welding and/or fabrication skills and/or experience preferred
Valid driver’s license required
PHYSICAL REQUIREMENTS
Standing, walking, lifting, twisting and bending on a frequent basis
Ability to lift up to 75 pounds
Must furnish own tools
Availability to work 24/7 on-call schedule as needed
100% travel to customer sites