Sr. Operation Specialist

Position SummaryBinex-TNA is seeking a detail-oriented and motivated Sr. Operations Specialist to join our TNA Department. Responsible for managing and coordinating freight transportation activities while building and maintaining strong relationships with carriers and customers. This role focuses on securing transportation capacity, negotiating competitive rates, ensuring on-time delivery performance, and providing high-level customer service. This position also supports team operations, resolves escalated transportation issues, and contributes to overall business growth and operational efficiency. Job descriptionCoordinate overall FTL transportation operations to ensure efficient and on-time serviceDevelop and maintain strong relationships with carriers, customers, and logistics partnersNegotiate freight rates while maximizing profitability and maintaining service qualityMonitor shipments and resolve service issues, delays, claims, and operational challenges in a timely mannerCollaborate with internal departments including operations, dispatch, customer service, and accounting to support daily business activitiesProvide guidance, support, and timely performance feedback to team membersAssist with process improvement initiatives and special projects as assignedSupport administrative tasks and reporting requested by managementPerform other duties and responsibilities as assigned Qualifications required• Bilingual proficiency in Korean and English is preferred, as the role involves frequent communicationwith Korean-speaking clients and partners in both the U.S. and Korea • Excellent verbal and written communication skills • Excellent interpersonal and customer service skills • Excellent sales and customer service skills • Excellent organizational skills and attention to detail • Excellent time management skills with a proven ability to meet deadlines • Strong analytical and problem-solving skills • Strong supervisory and leadership skills • Ability to prioritize tasks and to delegate them when appropriate • Ability to function well in a high-paced and at times stressful environment • Proficient with Microsoft Office Suite or related software Education and ExperienceBachelor’s degree or Equivalent combination of education and experience requiredMinimum 4+ years of experience in freight forwarding, trucking, or logistics industry preferredSupervisory experience preferredBilingual proficiency in Korean and English required Physical RequirementsAbility to sit in front of a desk and/or in from of the computer for long periodsRepetitive use of hand/grasping product, writing and typingMust be able to lift up to 5 pounds at timesPay Range : $60,000.00 - $80,000.00 per yearJob Type: Full-timeSchedule: 8 hour shift Benefits:• 401(k)• 401(k) matching• Vision insurance• Dental insurance• Health insurance• Life insurance• Paid time off Work Location: In person* Candidates must be eligible to work in the U.S.  BINEX LINE CORP. IS AN EQUAL OPPORTUNITY EMPLOYER.