Office Manager - Anchorage

Stock Yards Bancorp, Inc. (NASDAQ: SYBT), parent company of Stock Yards Bank & Trust Company, with offices in Louisville, Central, Eastern and Northern Kentucky, as well as the Indianapolis, Indiana and Cincinnati, Ohio metropolitan markets.Job Title: Office ManagerFLSA Status: ExemptDepartment: RetailHours of Operation: Varies by office location, Saturdays by rotationGeneral Job SummaryManage team to achieve assigned goals though exceptional service and needs based selling. Oversee office operations while supervising and developing staff.Organizational Duties And ResponsibilitiesSupports the mission, vision and philosophy of the Bank. Complies willingly with all organizational policies and procedures.Supports all functions that maintain compliance with regulatory agencies.Essential Duties And ResponsibilitiesRetain and expand current customer relationshipsOpen new accounts, perform account maintenance, process and close loansConsultative Selling - Engage existing clients and prospects to uncover needs and offer solutionsPerform Service Associate duties as required, such as, processing deposits, withdrawals, cashing checks, balancing a cash drawer and processing teller work through image captureResponsible for team building & motivation – Track results vs. goals, conduct weekly team meetings and coach employees Supervise branch personnel – Responsible for performance appraisals, employee development, disciplinary actions and schedulingLead, exemplify and coach to 212º commitment to serviceAssist with business development by preparing for and participating in business calling activities, networking, and community involvement.Remain up to date with changes in bank operational policies and procedures to ensure staff compliance while making recommendations to improve efficiencyOther FunctionsResponsible for customer relations including complaints and inquiriesResponsible for office operational processesRepresent the bank at community functionsOther functions as requiredWorking ConditionsMay work in an office, at a desk in a branch lobby and/or at a teller station when neededMinimum Job RequirementsEducation: High School Diploma or GED Equivalent required – BS/BA business related field preferredExperienceGraduate of Management Training Program or3+ years of retail banking experience1+ years of lending experienceSpecific SkillsComputer proficiency including Microsoft Word, Excel, Outlook, Etc.Ability to work in team environment and motivate othersProven supervisory experience helpfulProfessional appearance and demeanorGood communication skills – both written and verbalOrganizational skills and time managementAbility to adapt to a changing environmentDemonstrate active listening skillsPractical application of policies and proceduresAbility to coordinate actions in relation to the actions of othersAbility to foresee problems and develop solutionsSupervisory Responsibility: Will supervise and develop staffPhysical RequirementsThe physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Primarily sedentary work performed in an office environmentAbility to sit for extended periods of time while working at a computerFrequent use of hands and fingers to operate a computer, keyboard, mouse, and other office equipmentAbility to speak clearly and hear well enough to communicate with clients, team members, and vendors via phone, video, and in personVisual acuity sufficient to read computer screens, printed documents, and financial dataOccasional standing, walking, bending, or reachingAbility to lift and carry up to 10–15 pounds occasionally (e.g., files, office supplies)Benefits401(K) with a company match of up to 6%ESOP employer matchMedical insuranceDental insuranceVision insuranceCancer/Disease insuranceAccident insuranceFlexible Spending AccountsFlexible Savings AccountsHealth Savings AccountsBank paid Life/AD&D insuranceVoluntary Life/AD&D insuranceBank paid Short-Term and Long-Term Disability insuranceEmployee Stock Purchase PlanEmployee Assistance Program