Veterinary Technician Team Lead

About Vet At Your Door Vet At Your Door (VAYD) is a veterinarian-led mobile practice providing in-home veterinary care to pets and families throughout Maine. Built on the idea that pets receive their best care in familiar surroundings, we deliver high-quality, compassionate medicine right where our clients live. We are a privately held company with an ambitious long-term goal: transitioning to a fully employee-owned national veterinary organization, with an ESOP planned within the next three years. This position combines strong technical expertise with leadership and meaningful client communication. Appointments emphasize relationship-building, education, and intentional medical care, with opportunities to incorporate complementary therapies like acupuncture and cold laser alongside contemporary veterinary medicine. About the Role We are looking for a seasoned Lead Licensed Veterinary Technician to oversee and support a mobile technician team in the field. This is a highly autonomous, leadership-driven role well suited for a technician who thrives with responsibility, independent decision-making, and mentoring teammates. In this position, you’ll manage technician-only appointments, direct your assigned technician or assistant, and act as the primary clinical and operational point person for your mobile unit. You’ll be empowered to make informed decisions on the road, recognize when escalation is needed, and confidently handle client questions and concerns without a veterinarian on site. This role also carries a significant administrative component. Success requires strong organizational skills and comfort with documentation, scheduling logistics, inventory management, communication, and timely follow-through on tasks. Key Responsibilities Lead and manage a mobile technician team (yourself plus one assistant or technician) Independently run technician appointments in client homes Make real-time clinical and logistical decisions in the field Know when and how to seek DVM support when needed Confidently communicate with clients, addressing questions and concerns professionally and compassionately Provide mentorship, guidance, and leadership to your team member Maintain accurate medical records, documentation, and follow-up communication Manage and complete administrative responsibilities related to appointments, inventory, and workflow Uphold VAYD standards of care, professionalism, and client experience This Role Is a Great Fit If You: Are a natural leader who enjoys guiding and supporting others Thrive in autonomous roles and take pride in ownership and accountability Are confident making decisions independently in the field Communicate clearly and calmly with clients in sensitive or complex situations Enjoy both hands-on clinical work and behind-the-scenes administrative tasks Value work-life balance and consistent weekday hours Want to grow within a mission-driven, privately owned (soon-to-be employee-owned) practice Qualifications & Experience Active Maine Licensed Veterinary Technician (LVT) or license-eligible Previous leadership experience strongly preferred, including: Lead Technician experience Supervisor or management experience Training or mentoring other technicians or assistants Minimum 5+ years of clinical experience (more strongly preferred for leadership candidates) Strong organizational, administrative, and communication skills Professional, compassionate presence in client homes Reliable, adaptable, and confident working independently What We Offer Schedule: Week days only; no nights, no weekends, no on call. We are passionate about work/life boundaries. Employees working 32 hours per week are eligible for comprehensive benefits. Pay: Competitive salary + bonuses. Job Type: Full-time Pay: $25.00 - $29.00 per hour Benefits: Continuing education credits Dental insurance Employee discount Flexible schedule Health insurance License reimbursement Life insurance Paid time off Retirement plan Uniform allowance Vision insurance Work Location: In person