Retail Home Delivery Driver - Eastern - PT
Retail Home Delivery Driver - Eastern - PTDepartment: RetailFLSAStatus: Non-ExemptReportsTo: DeliveryOperationsManagerSupervisoryResponsibilitiesNone.ReportingStructureandFunctionalAlignmentOrganizationalRetailReportingLine:Delivery Operations Manager > Field Operations Manager > Regional Director of Retail > Vice President of GrowthPositionSummaryTheRetailHomeDeliveryDriversupportsretailoperationsbysafely,accurately,,accuratedocumentation,inventorycontrol,cashhandling,andstrictadherencetodelivery,security,andsafetyrequirements.EssentialDutiesandResponsibilitiesCoordinateandexecutedailyretailhomedeliveryoperations.
Delivercannabisproductstocustomersresidencesincompliancewithapplicablelaws,companypolicies,anddeliveryprotocols.
Verifycustomeridentityandeligibilitypriortocompletingdeliverytransactions.
Accuratelyprepare,transport,anddelivercustomerorderstoensurecorrectandtimelyfulfillment.
Accuratelyoperateandmaintainthepoint-of-sale(POS)systemandrequiredseed-to-saletrackingsystems.
Ensureaccuracyoftransaction,delivery,andinventorydataenteredintorequiredsystems.
Followpropercashhandlingproceduresduringdeliverytransactions.
Maintainaccurateinventorycountswhencompilingandreconcilingdeliveryorders.
Completerequireddeliverydocumentation,receiptverification,reconciliation,andrecordretention.
Safelyoperateapprovedcompanyvehiclesfordeliverypurposes.
Conductbasicpre-andpost-tripvehicleinspectionsandpromptlyreportvehicleissues.
Followassigneddeliveryroutes,schedules,andtimerequirements.
Complywithcompanypoliciesregardingauthorizedstopsanddeliveryconduct.
Followestablishedprocedurestopreventloss,theft,ordiversionofcannabisproductsandcash.
Maintaincustomerandpatientconfidentialityinaccordancewithapplicableprivacyandsecurityrequirements.
Comprehendandapplyallsecurityandsafetycomplianceproceduresandprotocols.
Promptlyreportsecurity,safety,compliance,vehicle,ordeliveryincidents.
Maintaincleanlinessandorganizationofdeliveryvehicles,inventoryareas,anddelivery-relatedworkspaces.
Identify,address,andappropriatelyescalatecustomerserviceissues.
Maintainopen,professionalcommunicationwithmanagementandcoworkers.
Providesupporttoretailanddeliverymanagementtoensureefficientoperations.
Performotherdutiesasassigned.Alldelivery,vehicle,security,inventory,andcustomerinteractionactivitiesareperformedinaccordancewithcompanyproceduresandregulatoryexpectations.WorkEnvironmentandPhysicalRequirementsThispositionrequiresworkinginenvironmentswherecannabisproductsarepresent,whichmayincludeexposuretomarijuanaodorandplant-relatedairbornedustparticles.Thisisacustomer-andpatient-facingpositionandrequirestheabilitytosee,hear,andcommunicateeffectivelyinordertointeractwithcustomers,verifyidentification,operatepoint-of-salesystems,andperformessentialjobduties.Allessentialjobfunctionsandrequirementsdescribedinthisjobdescriptionmustbeperformedwithorwithoutreasonableaccommodation,inaccordancewithapplicablelaw.Physicalactivitiesmayincludegrasping,walking,standing,sitting,bending,twisting,lifting,climbing,andrepetitivemotions.Mustbeabletolift,carry,andbalanceupto40pounds(upto100poundswithassistance).ScheduleandWorkHoursThispositionmayrequireworkingevenings,weekends,holidays,andextendedshiftsbasedonbusinessneedsanddeliveryoperations.CoreCompetenciesandSuccessMeasuresAccurateandtimelycompletionofdeliveryroutesandtransactions
Compliancewithdelivery,security,andcash-handlingprotocols
Attentiontodetailininventorycontrolanddocumentation
Professionalcustomerandpatientinteractions
Safeoperationofcompanyvehiclesandadherencetodrivingrequirements
Effectivecommunicationandissueescalation
Reliabilityinscheduling,routing,andshiftcoverageAdditionalFunctionsDemonstratesflexibilitybyworkingacrossdifferentareasofthedepartmentorcompanyasneeded,atthedirectionofsupervisorystaff.
Maintainsaprofessionalappearanceandcomplieswithcompanyuniform,grooming,andidentificationbadgerequirementswhileonduty.
Communicatesclearly,professionally,andeffectivelyverballyandinwritingwithcoworkers,management,customers,patients,governmentalagencies,andthepublic.
Usesinitiativeandsoundindependentjudgmentappropriatetotheroleandlevelofresponsibility.
Performseffectivelyinafast-paced,rapidlychanging,andoperationallydemandingenvironment.
Demonstratesproficiencywithjob-relatedtechnology,includingWindows-basedsoftware,deliveryapplications,point-of-salesystems,andstandardofficeapplications.
Maintainsstrongattentiontodetailandaccuracyindailyworkanddocumentation.
Interprets,understands,andcomplieswithapplicablefederal,state,andlocallaws,regulations,standards,andorganizationalpoliciesandprocedures.
Establishesandmaintainseffectiveworkingrelationshipswithcoworkers,management,andexternalstakeholders.
Usesapersonalcellulardevice,inaccordancewithcompanypolicy,toperformjobdutiesusingrequiredapplications,includingbutnotlimitedto:Samsara,Fleetio,OnFleetComplianceandContinuingEligibilityEmploymentiscontingentuponongoingcompliancewithNevadacannabisregulations,companypolicies,andthemaintenanceofallrequiredlicenses,permits,andworkcards.Lossofeligibilitymayaffectcontinuedemployment.EqualEmploymentOpportunityStatementTheCompanyisanEqualEmploymentOpportunityemployer.Employmentdecisionsaremadewithoutregardtorace,color,religion,creed,sex,sexualorientation,genderidentityorexpression,age,nationalorigin,ancestry,disability,medicalcondition,geneticinformation,maritalstatus,militaryorveteranstatus,oranyotherstatusprotectedbyapplicablefederal,state,orlocallaw.TheCompanycomplieswithallapplicablelawsgoverningnon-discriminationinemployment.MinimumQualificationsMustbeatleast21yearsofage.
Mustsuccessfullycompleterequiredcriminalbackgroundchecks.
Mustsuccessfullycompletepre-employmentdrugandalcoholscreeninginaccordancewithcompanypolicy.
MustbeabletoobtainandmaintainavalidNevadaMarijuanaAgentRegistrationCardandanyrequiredlocalorjurisdictionalworkcards.
MustbeeligibleforemploymentunderNevadacannabisregulations.
MustbeabletosuccessfullycompleteandpassrequiredvirtualMETRCtraining,asapplicabletotherole.Positionsrequiringoperationofacompanyvehiclerequire:A valid drivers license
Adrivinghistorythatmeetsthecompanysinsurancecarrierrequirements.
Previouscustomerserviceexperiencepreferred.
Equivalent combinations of education and experience may be considered, including internal experience.
Salary
$16 USD per hour
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