Customer Service Representative

Turning Point for God is the radio and television ministry of Dr. David Jeremiah, senior pastor of Shadow Mountain Community Church. It is an international ministry with a vision to reach every language group in the world with the Gospel and the teachings of Gods Word. From a modest beginning over forty years ago, Turning Point is now accessible by three billion people worldwide every day through radio, television, and the Internet. Position Summary: Will be responsible for processing inbound/outbound calls and emails along with filing, data merging, and verifying addresses of incoming/outgoing mail within the Customer Service department. They may also assist in other projects, including but not limited to processing mail requests and data entry. Essential Functions: Answering calls Reading and processing mail requests Emailing and/or calling our members Keying data into our Windows-based data base Accurately communicating information Other projects as they arise Qualifications: Excellent communication skills Attention to detail Ability to type 50+ words per minute with 98% accuracy Familiar with Windows Office Suite Familiar with 10-key Team player Strong work ethics Quick learner Bilingual in English and Spanish preferred but not required Other Requirements: Position is at Turning Points office in Santee, CA. Position is Full Time and Part Time positions available between the hours of 7:30 am - 5:00 pm, M-F Remote work is a possibilityfor the following states: AZ, ID, IA, KS, KY, MO, NE, NC, OH, OR, PN, TN, TX, UT, VA, WV Must be a like-minded believer and share our passion to deliver the unchanging Word of God to an ever-changing world. This job description reflects managements definition of essential functions for this position, although this list is not all-inclusive of what tasks may be assigned. Turning Point reserves the right to modify job duties or job descriptions at any time.