Entry-Level Customer Service Representative
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About The RoleModalways is seeking a motivated Entry-Level Customer Service Representative to support client inquiries and assist with day-to-day service operations. This role focuses on providing clear communication, maintaining accurate records, and coordinating with internal teams to ensure a smooth client experience.Key ResponsibilitiesRespond to inbound client inquiries via phone and email.Document client interactions and maintain updated records.Coordinate with internal teams to assist with issue resolution.Track service requests and follow up as needed.Support onboarding activities for new clients.Follow company procedures and service standards.QualificationsHigh school diploma or equivalent required.Strong communication and interpersonal skills.Basic computer proficiency (Microsoft Office or Google Workspace).Ability to multitask and stay organized.Professional and reliable work ethic.BenefitsHealth insurancePaid time offProfessional development opportunitiesCareer growth within a technology-focused companyEmployment Type: Full-Time, W-2 employee.