Vehicle Special Purchase Program Coordinator

Position: Plano VSPP CoordinatorLocation: Plano, TXReports To: Vehicle Lifecycle ManagerDescriptionPenske Vehicle Services is responsible for the preparation, registration, exchange, and disposal of Toyota employee lease vehicles. A variety of computer applications and software is utilized to ensure compliance with State and Department of Motor Vehicles regulations, as well as Toyota employee policies. The Plano VSPP Coordinator (Vehicle Special Purchase Program) supports an employee discounted vehicle purchase program and audits the purchase transactions to ensure compliance with the benefit guidelines.Essential Job FunctionsAudit vehicle purchase transactions for pricing and buyer information to ensure compliance with the client’s benefit guidelinesManage transactions on a software dashboard that provides workflow and status metricsReview purchase submittals for completeness and accuracy, returning needed items back to the submitter for additional information or correctionReview and process “In Progress” and “Resubmitted” transactions that were previously returned to the submitterFollow up with the appropriate parties for submissions on hold and escalate for support as neededAcknowledge and respond to emails and other communications within expected guidelinesProvide excellent customer service to internal and external customers (requires coordination with dealerships, client employees and other parties)Other duties assigned by LeadershipQualificationsHigh school diploma/GED required; associate/bachelor’s preferredStrong customer service and communication skillsReliable, detail-oriented, and professionalProficiency in MS Office (Outlook, Teams, Word, Excel, PowerPoint)Able to multitask, prioritize, and follow throughHighly organized; thrives in fast-paced environmentsWorks well with diverse clients and teamsAble to stand/walk for extended periodsAble to lift up to 50 lbs.BenefitsMedical, Dental, Vision, Life insurance.401(k) with an employer match program.Paid time off (PTO).Short-term and long-term disability. Performance-based bonus incentive program.