Front Desk Agent (Full Time)

New Castle Hotels - 1450 North Sam Houston Parkway East - Responsibilities: Make a First Impression the person in this role must have a genuine passion to deliver a great hospitality experience whether in person or by phone.; Make a Lasting Impression while checking the guest out, inquire about their stay and let them know you really care so if they had a problem or complaint, they share it with you.; Enjoy Problem Solving many guests need help with miscellaneous things their luggage, directions, finding a good restaurant, lost luggage, a cold shower.; Be Accountable you will be collecting money, routing calls, taking messages, and meeting many other guest needs.; Be a Safety & Security Agent follow your hotels established safety and security policies & procedures.