Multisite Assistant Community Manager - Multifamily

Multisite Assistant Community Manager - MultifamilyJoin to apply for the Multisite Assistant Community Manager - Multifamily role at HinesMultisite Assistant Community Manager - Multifamily2 weeks ago Be among the first 25 applicantsJoin to apply for the Multisite Assistant Community Manager - Multifamily role at HinesThis range is provided by Hines. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range$30.00/hr - $38.00/hrOverviewWhen you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies, as well as recognition as one of U.S. News & World Report’s Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.Responsibilities*Role is multi-site between 88Hillside in Daly City and Duboce in San Francisco*As an Assistant Community Manager - Multifamily with Hines, you will be responsible for supporting two communities by overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out, financial reports, and leasing as needed. Responsibilities include, but are not limited to:Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issuesCompletes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payablesReviews resident files and accounting records, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenueAdheres to Hines’s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedingsReviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchasedProcesses resident move-outs by reviewing lease terms and notice requirementsActs as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, and coordinating maintenance and make-ready tasks with the maintenance supervisorAssists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as neededTours prospective residents and handles full-cycle leasing when neededQualificationsMinimum Requirements include:High school education or equivalent from accredited institutionTwo or more years prior Assistant Community Manager experience in multifamily property management or in a related industry requiredMultifamily property management software experience strongly preferred; Entrata experience a plusIntermediate knowledge of Microsoft OfficeKnowledge of basic accounting practicesExcellent verbal and written communication skillsAbility to travel across greater Bay Area portfolioAbility to work a flexible schedule including weekends and holidaysWork indoors approximately 95% of the time and outdoors 5% of the timeUse olfactory, auditory, and visual senses to inspect building and detect emergency alarmsOn occasion, perform physical inspections of the property which may include climbing up and down stairs or accessing restrictive openingsAbility to lift up to 25lbsThough occurrences are rare, be accessible 24 hours a day in case of an emergency and perform on-site operations management during natural disastersCompensation: $30/hr - $38/hr + bonusAt Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects – all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.Hines is proud to be named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.We are an equal opportunity employer and support workforce diversity. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.No calls or emails from third parties at this time please.Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionCustomer Service, Finance, and ManagementIndustriesReal Estate and HospitalityReferrals increase your chances of interviewing at Hines by 2xInferred from the description for this jobMedical insuranceVision insurance401(k)Paid paternity leavePaid maternity leaveTuition assistanceGet notified when a new job is posted.Sign in to set job alerts for “Community Manager” roles.Manager Organic Social Channels & CommunityGroup Brand Marketing Manager, AI Social and CommunityAssociate Manager Social Marketing, Fenty SkinSan Francisco, CA $79,900.00-$89,900.00 3 weeks agoManager, Digital Brand Marketing - Gap OutletSan Francisco, CA $65,000.00-$125,000.00 5 months agoSan Francisco, CA $60.00-$70.00 5 months agoContent Marketer and Social Media ManagerSan Francisco, CA $100,000.00-$150,000.00 5 months agoContent Creator and Social Media Manager (Contract)San Mateo, CA $145,000.00-$190,000.00 1 week agoSenior Growth Marketing Manager, LifecycleSan Francisco, CA $85,000.00-$175,000.00 3 days agoWe’re unlocking community knowledge in a new way. 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