Continuous Improvement Team Lead

Company DescriptionFor nearly 70 years, MasterBrand has been a leader in shaping environments where people gather, enriching lives, and creating lasting memories. As the number one North American residential cabinet business, we take pride in our stylish products, expansive network, and dedicated associates. Join us as an intern and embark on a journey where you'll face authentic business challenges, craft scalable solutions, and make a real impact.Job DescriptionOverview:Position Summary:The Quality Associate - Supplier Quality position is the lead point-of-contact between the DA operations team and our vendors/ suppliers and is responsible for overall performance and improvements in supplier quality and material quality. This position works within the Distributive Assembly (DA) and North Las Vegas Quality System, and uses root cause analysis techniques, and trend/ statistical analysis to assist in the continual improvement of the DA's manufacturing processes.This individual will also assist in solving problems, controlling variables, and providing candid & accurate feedback that is critical to quality. They are expected to lead continuous improvement activities and teams focused on improving material quality within the DA.Organizational Relationship:This position will report to the Quality Manager as a member of the Continuous Improvement and Quality Department and will be responsible for leading the quality technicians as well as Supplier Quality Concerns.Accountabilities:Layered Process Audits (LPA) Site AdminLayered Process Audits (LPA) System SchedulingReminders/Follow-UpWeekly Reporting to MBS ManagerEdit users / Edits specific auditsReview Results / Team One-On-OnesAnnual Gauge Calibration ChecksOBKA Administration"5 Whys" used to investigate process failuresVendor Compliance Logs (DMR Log, Accumulated Scrap, Red Zone for suspect material)Compile and issue Monthly Defect ReviewLeadership Standard Work (LSW) Check sheet review & Update6S Audit of QA/CI AreasBuild Trials (Mantra Sites) / Report OutMPT/VMPT SupportDaily Management Board Admin.Monthly DM Audit of QC Board (Lean Focus)Customer Concerns / Customer Service Point of Contact @ plantRepair Certification Tracking / Schedule Recertification.Annual Konig repair skills refresher SchedulingRequest, coordinate and track through completion vendor corrective actionsDevelop new metrics and processes to improve material quality (for example: First Pass Yield)Able to access and interpret technical drawings and blueprintsAble to complete and publish End-of-Month Vendor Scrap ReportsAudit incoming and in-process pallets for non-conforming materialAudit current processes for identification of defects in material goods and process executionCoordinate processing of non-conforming material into quarantine receiving "red zone" and/or vendor scrap areaMaintain accountability over quarantined material and expedite disposition through vendorsActively participate in Process, Shipping and Out-of-Box Audits and work towards resolution of open items Interacts with Leadership in the identification and resolution of product quality problems Frequently interacts with internal and external customers to resolve quality problemsCoordinate return of defective material to vendors with Materials/Supply groupAudit and evaluate pallets of non-conforming material and reconcile discrepancies between actual inventory and tally report sheetsCapture defect data, analyze, and identify/communicate trends with recommended countermeasures for resolution.Coach employees on proper processing of "scrap" materials and with proper repair techniquesPeriodically review specifications and Standard Operating Sheets (SOS) etc. for accuracy and revisionsSupport North Las Vegas DA employees and Leadership as needed to interpret specifications and solve problemsAssist with creating quality standards and visual aids, and training associates on their intended useParticipate in Kaizen improvement events, especially those focused on qualityGenerate, modify, and complete Standard Operating Sheets (SOS)Support Annual Physical InventoriesSupport root cause investigations in collaboration with Quality Technician.Perform Pick Cart AuditsReview and respond to Hour By Hour Supplier related defects being reported.QualificationsKnowledge, Skills and Experience:Excellent written and oral communications skillsSkilled in Microsoft Office required (Word, Excel, and PowerPoint), with expertise in Excel preferredAbility to apply and interpret basic statistical dataMust be detail-oriented with the ability to discern colors and see defects from arm's length awayMust have the ability to actively initiate, lead, and participate in problem solving activities as they pertain to supplier quality issuesMust be able to give candid feedback and report findings of non-compliance to the North Las Vegas Quality SystemAbility to maintain professional competence, knowledge, and skill necessary for the satisfactory performance of all assigned responsibilitiesAble to work under normal supervision and self-pace as requiredWilling to perform basic 6S (housekeeping/organization) steps and maintain the vendor scrap area and vendor scrap work cellTwo years' experience within a manufacturing environment preferredOne year of demonstrated exceptional individual performance, and/or one year of quality assurance/control desiredMust be willing to hold self and others accountable to safety and quality policies and proceduresPhysical RequirementsPossess manual dexterity to perform detailed cosmetic repairs to cabinet components by handIndividual and team-lifting as appropriateSafely perform stacking and down-stacking of various cabinet components to process and quarantine non-conforming materialA combination of bending, reaching, squatting/stooping, standing and walking for up to 10 hours per dayThe ability to operate a manual pallet jackThe ability to work safely and wear proper PPE, which includes, but is not limited to: Safety glasses, ear plugs, task-specific gloves, bump cap or hardhat, and steel toed safety shoesThe ability to work in a hot and/or dusty environment Education: High School Graduate or EquivalentAdditional InformationEqual Employment OpportunityMasterBrand Cabinets LLC is an equal-opportunity employer. MasterBrand Cabinets LLC's policy is not to discriminate against any applicant or employee based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, military status, sexual orientation, genetic history or information, or any other basis protected by applicable federal, state or local laws. MasterBrand Cabinets LLC also prohibits harassment of applicants or employees based on any of these protected categories. It is also MasterBrand Cabinets LLC's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.Reasonable Accommodations