Certification & Communications Specialist

Company DescriptionThe Energy Management Alliance (TEMA) is a premier professional collective dedicated to the advancement of sustainable energy practices and infrastructure. Our purpose is to empower energy professionals through a unified alliance that facilitates professional development, fosters cross-sector collaboration, and upholds the highest standards of certification and credentialing in the industry.At the Alliance, we believe that the future of energy management depends on a well-connected and highly skilled network of experts. As a member-driven organization, we serve as a central hub where innovation meets practical application. Joining our team means supporting the professionals who power our communities, ensuring they have the resources, recognition, and rigorous standards required to lead the energy transition.Role DescriptionThis is a part-time remote role preferably located in the Central Texas Area for a Certification & Communications Specialist. The role involves managing certification programs, supporting credentialing processes, and preparing communication materials. Overall, the Certification & Communications Specialist plays a dual role in safeguarding the integrity of our professional credentials while driving member engagement. This individual manages the end-to-end certification lifecycle—ensuring compliance with ANSI/ANAB standards—while coordinating digital outreach and website updates to enhance member value.Primary Duties and Responsibilities1. Certification & Compliance Management·  Credential Oversight: Maintain the "Source of Truth" (Master Registry) for all active, expired, and revoked credentials with 100% data accuracy.·  Renewal & Audit: Evaluate recertification applications (60 credit hour requirement) and conduct periodic audits (5-10%) of CEU documentation to verify authenticity.·  Standards Compliance: Manage the "Virtual Resource Room" for version control of policies and handbooks to reflect current ANSI/ANAB standards.·  Impartiality & Reporting: Maintain a "firewall" between training and certification decisions; prepare annual data reports on pass/fail rates and renewal statistics.2. Assessment & Stakeholder Support·  Exam Administration: Oversee secure assessment delivery via ClassMarker, monitoring for security breaches or technical irregularities.·  SME Coordination: Facilitate meetings with Subject Matter Experts for annual reviews of exam questions and curriculum validity.·  Candidate Relations: Serve as the primary point of contact for certification inquiries, appeals, complaints, and ADA special accommodation requests.·  Digital Credentialing: Manage the automated lifecycle of digital badging and expiration triggers via tracking platform (Sertifier).3. Marketing, Outreach & Digital Presence·  Digital Campaigns: Implement email newsletters and social media updates to promote member benefits and organizational news.·  Website Management: Update content on the organization’s website (Higher Logic/WordPress) to ensure relevance and a positive user experience.·  Membership Support: Assist with processing new member applications and renewals within the database.·  Collateral Creation: Assist in developing marketing materials and tracking campaign performance metrics.Requirements·  Experience: 2–3 years in marketing, communications, or certification management, preferably within an association or non-profit.·  Technical Proficiency: Familiarity with ANAB/ANSI standards or similar compliance frameworks.o Experience with CMS (Higher Logic/WordPress), LMS (Learn Dash), and Email Marketing (Informz/Constant Contact).o Proficiency in Microsoft Office (Word, Excel) and Adobe Creative Suite.·  Skills & Abilities:o Excellent written and verbal communication skills with a proven ability to create engaging content.o Strong organizational skills and exceptional attention to detail.o Ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.o Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).o Experience (proficiency preferred) in Adobe Creative Suite platforms (InDesign, Photoshop, Illustrator, etc.)o Self-starter with a proactive attitude and strong problem-solving abilities.o Bilingual preferred, not required.·  Education: Bachelor’s degree in Marketing, Communications, Business, or a related field preferred. Equivalent work experience will be considered.Travel: One-work week in the Spring for the annual conference (required); other possible travel for training and other events pending association needs and personal schedule (not required), expenses covered.To be considered: Please provide a resume and cover letter that specifically explains your experience managing databases/certifications and digital marketing campaigns to awilliams@temaenergy.org.