Technical Support Coordinator

I have an amazing opportunity for a Technical Support Coordinator with one of the world's leading innovators in the design and development of Medical Devices in Dublin, CA. This is part-time, 6 hours a day, 30 hours a week, Monday through Friday. Hours start as early as 5 am to 9 am. This role serves as the primary point of contact for end users, troubleshooting technical issues and determining if customers can be supported remotely or require a Fie[ "\n\t. Responsible for answering incoming service calls from Customers\n\t. Engage with the customer to answer and ask technical questions that will allow the Technical Support Coordinator to decide as to whether the customer would be best served remotely or dispatched by a Field Support Engineer\n\t. Excellent communication skills both verbal and written.\n\t. Ensure that all information in call is accurate and update master data following established process if necessary. \n\t. Maintain high levels of efficiency and accuracy.\n\t. Abilit...Technical Support, Coordinator, Technical, Support, Support Engineer, Technology, Staffing