Server
*Job Summary*
We are seeking a dedicated and enthusiastic Server to join our dynamic team in a fast-paced restaurant environment. The ideal candidate will be passionate about providing exceptional customer service and will have a strong understanding of the food industry. As a Server, you will play a crucial role in ensuring that our guests have an enjoyable dining experience by delivering high-quality service and support.
*Duties*
* Greet and seat guests promptly upon arrival, ensuring they feel welcomed.
* Present menus and provide detailed information about food and beverage options.
* Take accurate orders from customers using the OpenTable system or similar platforms.
* Upsell menu items to enhance the dining experience and increase sales.
* Serve food and beverages in a timely manner while maintaining high standards of presentation.
* Handle cash transactions and process payments accurately, ensuring proper cash handling procedures are followed.
* Address guest inquiries and concerns promptly, providing assistance as needed to ensure satisfaction.
* Collaborate with kitchen staff to ensure timely preparation and delivery of orders.
* Maintain cleanliness and organization of the dining area throughout service hours.
* Assist with training new staff members as required.
*Skills*
* Strong math skills for accurate cash handling and order processing.
* Excellent time management abilities to efficiently manage multiple tables during busy shifts.
* Proven customer service skills with a focus on guest satisfaction.
* Experience in upselling techniques to enhance sales opportunities.
* Familiarity with the food industry, including knowledge of menu items and dietary restrictions.
* Sales experience is a plus, particularly in a restaurant or hospitality setting.
* Proficiency in using guest services software like OpenTable is preferred but not required.
* Ability to work collaboratively within a team environment while also being self-motivated.
Join us as we strive to create memorable experiences for our guests through outstanding service!
Job Type: Full-time
Pay: $20.00 - $50.00 per hour
Benefits:
* Employee discount
* Flexible schedule
Shift:
* Day shift
* Evening shift
Ability to Commute:
* Akron, OH 44319 (Required)
Ability to Relocate:
* Akron, OH 44319: Relocate before starting work (Preferred)
Work Location: In person