Embers - Busser

Benefits: Employee discounts Description & Requirements Bussers at Embers play a vital role in maintaining the pace, cleanliness, and presentation of the dining room. This position supports servers and management by ensuring tables are properly cleared, reset, and maintained to Embers’ high standards. Bussers are expected to demonstrate professionalism, awareness, and urgency while contributing to a seamless and elevated guest experience. Work Environment Embers is a family-friendly, upscale restaurant located on the third floor of our Ocean City venue. The space offers elevated views, an open-concept kitchen with dual brick ovens, and a refined atmosphere that blends classic lounge influences with chophouse dining. Our menu features premium chophouse selections, fresh seafood, nightly chef-driven specials, and a curated wine and cocktail program. Operated by the Taustin family for over 80 years, Embers fosters a family-oriented yet professional culture built on hospitality, teamwork, and pride in execution. Duties & Responsibilities: Report to assigned service areas at the beginning of each shift Maintain awareness of newly seated tables and support service when needed Greet guests if they have not yet been acknowledged and inform them their server will be with them shortly Clear used tableware between courses to support proper pacing of service Reset tables promptly and precisely according to Embers presentation standards Clean tabletops, chairs, ledges, and surrounding areas between seatings Monitor floors and maintain cleanliness throughout the dining room Transport dishes, glassware, and silverware to designated areas for proper cleaning Re-stock service stations with necessary supplies Assist servers with guest requests, food running, drink delivery, and large parties Communicate effectively with servers and hosts to support efficient seating and table turns Respond professionally to guest requests and relay needs to servers or managers as appropriate Assist with restroom cleanliness when requested by leadership Maintain a clean, organized, and professional dining environment at all times Thank guests sincerely upon departure and invite them to return Remain flexible and assist in other areas of the restaurant as directed by management If scheduled on-call, remain available for potential shift coverage Maintain a professional appearance and positive demeanor at all times Demonstrate urgency without rushing or disrupting the guest experience Anticipate service needs and act proactively Work quietly and efficiently in the dining room Communicate clearly and respectfully with guests and team members Take pride in cleanliness, presentation, and attention to detail Qualifications/Skills: Strong work ethic and willingness to learn Customer-focused mindset and service orientation Ability to communicate clearly and work as part of a team Good situational awareness and attention to detail Ability to follow service standards, procedures, and direction Education and/or Experience: No previous restaurant experience required Physical Demands: Be able to work in a standing position for long periods of time (up to 8 hours) Be able to safely lift and easily maneuver trays of food frequently weighing up to 25 to 35 pounds. Be able to navigate stairs and work at a fast pace.