Customer Service/Welcome Caller

IMMEIDATE OPENINGS!About the RoleWe’re hiring Appointment Setters to work warm leads - some cold calling! Connect with interested customers and schedule appointments with our sales analysts who help clients exit service contracts they no longer need.ResponsibilitiesContact inbound leads and conduct structured intake callsCommunicate clearly and professionally with prospective clientsCollect and document key contract detailsRequest and review supporting documentation when availableMaintain accurate and timely recordsSchedule qualified clients for consultations with the analyst teamQualificationsStrong communication and organizational skillsReliable attendance and ability to meet scheduling expectationsDetail-oriented with the ability to follow established processesComfortable discussing contract and financial-related informationStrong Computer Skills, Microsoft Office suite, Google WorkspacePrior customer service or call center experience preferred, but not requiredBi-lingual (English/Spanish) is a plus but not required Required SkillsStrong communication and organizational skillsReliable attendance and ability to meet scheduling expectationsDetail-oriented with the ability to follow established processesComfortable discussing contract and financial-related informationStrong Computer Skills, Microsoft Office suite, Google Workspace Preferred SkillsPrior customer service or call center experience preferred, but not requiredBi-lingual (English/Spanish) is a plus but not required Pay range and compensation packageHourly Pay + CommissionEqual Opportunity StatementWe are an Equal Opportunity Employer and consider applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected status under applicable law.Job Types: Full-time, Contract to HireWork Location: In personSchedule: Full-time, Monday–FridayMust be flexible to work between the hours of 7am - 8pmTraining: 9am - 3pm (Paid training)