Night Auditor
We’re looking for a Night Auditor to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. The Night Auditor will run night audit reports, make sure all in house guests have been accurately billed, prepare the day for arrivals coming in, etc. Ultimately, you will provide excellent customer service to guests and keep the front desk and billing operations running smoothly.
Will work 3 overnight shifts from 10pm-8am and one week then 4 days of 10pm-8am the following week, these are 10 hour shifts and 70 hours every 2 weeks. Pay DOE.
Responsibilities
Check in guests, answer phones and take reservations
Respond to guest complaints, requests and emergencies
Reconcile accounts
Balance the cash drawer and log receipts
Investigate and resolve out-of-balance accounts
Keep accurate financial records and ledgers
Help prepare for forecasts and audits
Skills
Experience as a Night Auditor or in a similar role, preferably in the hospitality industry, but not required
An eye for detail
Good problem-solving skills
Strong customer service skills
The ability to multitask
Strong written and verbal communication skills
Availability to work overnight
Job Type: Full-time
Pay: $16.50 per hour
Benefits:
Employee discount
Flexible schedule
Work Location: In person