Controller
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Position: Controller
Reports To: President
Direct Reports: Accounting Staff (2 direct), financial oversight of up to 6 additional office personnel
Role Intent Statement (Important)
This job description reflects the current scope of responsibilities historically performed by one individual. The company recognizes that this breadth of duties may not represent a best-practice long-term structure. The Controller is expected to assess current responsibilities, identify risks or inefficiencies, and recommend appropriate redistribution of duties, including additional staffing, outsourcing, or system improvements.
Position Summary
The Controller is responsible for the oversight, execution, and integrity of all financial and administrative operations of the company. This position currently encompasses accounting, finance, payroll, tax, HR/Benefits administration, compliance reporting, and selected IT and systems administration responsibilities.
The Controller will inherit a broad, hands-on role reflecting the duties historically performed by a single individual. A key expectation of this position is not only to perform these duties, but to evaluate the structure, risks, and efficiency of the workload and recommend or implement improvements, including redistribution of duties, process changes, outside support, or additional staffing where appropriate.
Key Responsibilities
Financial Operations & Accounting Oversight
Oversee all day-to-day accounting operations, including general ledger, accounts receivable, accounts payable, payroll accounting, inventory accounting, and cash management
Ensure accurate processing of customer billings, sales transactions, credit memos, and refunds
Oversee accounts receivable aging, customer credit review, collections activity, and coordination of legal action related to delinquent accounts
Review and approve vendor invoices, ensure proper expense coding, and confirm timely payment
Manage purchase clearing and inventory clearing accounts, including reconciliation between purchasing, receiving, inventory, and payables
Maintain and review inventory valuation, inventory reconciliations, and supporting documentation
Ensure integrity and accuracy of all journal entries, account reconciliations, and supporting schedules
Establish, maintain, and document accounting policies and internal controls
Financial Reporting & Analysis Prepare and review monthly, quarterly, and annual financial statements in accordance with GAAP
Produce management reports, historical financial analysis, and variance analysis for executive leadership
Analyze margins, labor rates, costing methodologies, and operational KPIs
Provide financial insight to support pricing decisions, operational improvements, and strategic planning
Ensure timely close of accounting periods and accuracy of historical financial records
Respond to information requests from leadership, lenders, insurers, auditors, and government agencies
Cash, Banking & Treasury Management Manage daily cash activity, including bank balances, deposits, disbursements, and cash forecasting
Oversee banking relationships, treasury platforms, and remote deposit systems
Ensure proper segregation of duties and controls related to cash handling
Monitor compliance with loan covenants, guarantees, and banking documentation
Coordinate with leadership on liquidity planning and capital needs
Payroll & Human Resources Administration Oversee payroll processing, payroll reconciliations, and payroll tax compliance
Maintain personnel files in compliance with state and federal regulations
Administer employee onboarding and terminations, including required state and federal reporting
Serve as administrator for E-Verify and I-9 compliance under DHS guidelines
Coordinate drug screening administration for new hires and required testing
Respond to wage requests, unemployment claims, audits, and hearings
Support management with guidance related to hiring, terminations, and employment compliance
Expectation: The Controller will evaluate the current payroll and HR workload and determine whether duties should remain centralized, be partially delegated, or supported by an HR/payroll clerk.
Benefits & Retirement Plan Administration Administer company health, dental, life, flexible benefits, and HSA plans
Manage employee enrollments, terminations, and life-event changes
Reconcile monthly benefit invoices to payroll deductions
Administer COBRA notifications and ERISA documentation
Serve as plan administrator for the company 401(k) plan, including:
Tax Compliance & Regulatory Reporting Oversee preparation, review, and submission of all federal, state, and local tax filings
Manage payroll tax filings and reconciliations
Coordinate multi-state registrations, annual reports, franchise taxes, and compliance filings
Manage estimated tax payments and tax accruals
Serve as primary liaison with external CPAs and auditors
Prepare schedules, reconciliations, and PBC items for compilation-level reviews and income tax preparation
Monitor changes in tax law and assess impact on the company
Insurance, Risk & Compliance Administration Coordinate annual insurance renewals, questionnaires, and audits
Administer workers' compensation programs and claims coordination
Review vendor insurance certificates and ensure compliance with company requirements
Maintain compliance with cyber insurance requirements, including MFA and system controls
Serve as point of contact for insurers, brokers, and risk consultants
International Trade & Logistics Oversight Oversee accounting and documentation related to international freight
Manage import bonds and customs-related financial requirements
Review international trade terms, freight invoices, and supporting documentation
Ensure compliance with contractual and financial obligations related to international activity
Information Systems & IT Coordination Act as internal administrator or coordinator for key business systems, including:
Accounting and data servers
Email and VOIP phone systems
Backup and disaster recovery systems
Firewall, spam filtering, and cybersecurity monitoring
Coordinate with outside IT consultants and vendors
Ensure nightly backups, system monitoring, and access controls are properly maintained
Maintain administrative user access, MFA systems, and system documentation
Expectation: The Company is expected to assess IT responsibilities and determine which duties should remain internal versus outsourced or transitioned to dedicated IT support.
Leadership, Oversight & Continuous Improvement Directly supervise accounting personnel and review work output
Review financial and administrative work performed by other office staff
Train staff on accounting procedures, controls, and compliance expectations
Identify operational risks, inefficiencies, and control gaps
Recommend and implement process improvements, system upgrades, and staffing changes
Serve as a trusted financial and administrative advisor to executive leadership
Required Qualifications CPA or CMA designation
7+ years of progressive accounting and financial management experience
Strong knowledge of GAAP, internal controls, payroll, inventory accounting, and financial reporting
Experience in multi-state operations and regulatory compliance
Ability to manage complex workloads and competing priorities
Preferred Qualifications CPA or CMA designation
Experience in distribution, manufacturing, or project-based environments
Experience overseeing HR, benefits, and administrative functions
Experience evaluating and redesigning finance or administrative organizations