Retail Sales & Client Experience - Encinitas, CA

Encinitas, CaliforniaFull-Time | In-Store | Luxury Lifestyle & ApparelRowan is a California modern-heritage brand rooted in quality, character, and connection. We create timeless apparel and lifestyle products designed to last — built around craftsmanship, meaningful relationships, and a belief that style should carry substance.Our Encinitas location is one of the brand’s flagship stores and serves a highly engaged community of loyal clients, entrepreneurs, creatives, families, and tastemakers. This is not traditional retail. It is relationship-driven sales, elevated hospitality, and long-term client development.We are looking for a high-level Retail Client Advisor who naturally builds trust, creates memorable experiences, and knows how to cultivate lasting client relationships that drive repeat business and community growth.This role is ideal for someone with strong sales instincts, emotional intelligence, personal style, and an entrepreneurial mindset who wants to grow with a premium California brand.What You’ll DoDeliver an exceptional hospitality-driven in-store experienceBuild and maintain long-term relationships with clients through consistent outreach and follow-upDevelop a personal book of business and drive repeat clienteleStyle clients with intention across wardrobe, gifting, travel, events, and seasonal needsProactively generate business through networking, community involvement, referrals, and local partnershipsExecute personalized clienteling through text, email, phone, and appointment-based sellingDrive sales performance through thoughtful outfitting and relationship-based sellingAct as a brand ambassador both inside and outside the storeMaintain elevated visual and operational standards throughout the spaceStay deeply informed on product knowledge, styling, fabrics, fits, and seasonal storytellingSupport store events, private shopping experiences, and community activationsWho You AreNaturally relational — people trust you quicklyStrong communicator with confidence and emotional intelligencePassionate about style, presentation, hospitality, and experienceSales-minded and motivated by building something meaningfulOrganized, proactive, and self-drivenComfortable working in a high-expectation, fast-moving environmentInterested in community, networking, and long-term client developmentYou notice details and understand luxury is often about how people feelIdeal BackgroundExperience in one or more of the following is strongly preferred:Luxury retailPersonal stylingHospitalityClient advisingRelationship salesBusiness developmentPremium fitness/wellness clubsHigh-end restaurants or hotelsReal estate or other relationship-driven sales environmentsCompensation & GrowthCompensation is based on experience and includes:Hourly base pay ($20-$24/hour)3% Commission Employee wardrobe incentivesGrowth opportunities within a rapidly expanding brandTop performers in this role are capable of building significant personal clientele and becoming key leaders within the Rowan retail organization.Why Rowan?We are building more than stores. We are building community, connection, and a brand that stands for quality, character, and legacy.At Rowan, hospitality matters. Relationships matter. People matter.If you are someone who loves connecting with people, creating meaningful experiences, and building long-term relationships through style and service — we’d love to meet you.