Director of Logistics & Customer Operations

Director of Logistics & Customer OperationsArcher Meat Snacks | Posted Mar 12Full-timeCaliforniaMaster (>10 yrs)What You'll Own & ImpactOversee the end-to-end logistics network supporting Archer's manufacturing plants, co-manufacturers, and national distribution partnersManage logistics and inventory coordination across Vernon and San Bernardino manufacturing facilitiesLead relationships and performance management for all 3PL warehouse providers and co-manufacturing partnersDevelop and optimize freight strategy across inbound and outbound transportation to balance cost, speed, and service levelsEnsure retailer routing guide compliance and shipping accuracy for key national accountsOwn inventory accuracy and coordination across all internal and external nodes within the supply networkPartner with plant leadership to manage transfer orders and maintain optimal inventory levelsLead the Customer Service and Order Operations team responsible for processing and managing all customer ordersOversee EDI order flows, retailer documentation requirements, and shipment confirmationsCollaborate cross-functionally with Sales, Operations, Finance, and Supply Chain teams to support growth and operational scalabilityDrive operational KPIs across logistics performance, service levels, freight costs, and inventory integrityWhat Sets You Apart10+ years of experience in logistics, warehousing, or supply chain operations within CPG or food & beverage manufacturingExperience managing complex supply networks including internal plants, co-manufacturers, and 3PL partnersDeep knowledge of freight management, transportation strategy, and carrier negotiationsStrong understanding of retailer compliance requirements, routing guides, and order fulfillment processesExperience working with ERP systems (NetSuite preferred) and EDI order flowsProven ability to lead cross-functional teams and partner closely with manufacturing operationsStrategic thinker who can optimize logistics networks while remaining hands-on in executionStrong leadership skills with the ability to develop and manage high-performing operational teamsWhy Join Archer Meat Snacks?Impact: Play a central role in scaling the logistics infrastructure behind a rapidly growing CPG brandGrowth: Join a high-growth company with significant opportunities to shape operations and drive innovationBenefits: Competitive compensation, bonus opportunity, paid time off, and 100% employer-paid medical, dental, and vision insuranceCulture: Fast-paced, collaborative environment focused on operational excellence and continuous improvementLocation & ScheduleThis is a full-time, on-site role based in our Vernon, CA facility. Regular collaboration with our San Bernardino plant and external partners is required.Apply TodayIf you're ready to lead logistics strategy and operations for one of the fastest-growing brands in the natural foods category, we want to hear from you. Join Archer Meat Snacks and help build the supply network that fuels our continued growth.To learn more, visit: www.archerjerky.comArcher Meat Snacks is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.J-18808-Ljbffr