Client Relations Representative

We value our partnered clients and share their vision of growth. Our success in creating these long-lasting promising business relationships is due to our dedicated Client Relations and Customer Service Team. Their determined efforts in providing our clients with excellent customer service has overall improved the quality of our client relations. With our client’s upcoming expansion, we are looking to extend our Client Relations and Customer Service Team. If you are team-spirited, share a passion in cultivating relationships, and have a desire to assist others, then the Client Relations Representative role was made for you!Responsibilities of a Client Relations Representative:Establish and maintain long-lasting business and client relationshipsIdentify, troubleshoot, and provide clients with resolutions to their issues and concernsMaintain open communication between our clients, their consumers, and our Client Relations Associate TeamUtilize product knowledge to upsell products and services as needed and assist our sales team in new client acquisitionsProvide clients with an individualized purchasing experience and utmost customer serviceCoordinate with the sales team to ensure process orders are completed and installation dates are setDocument client’s contact information, ensure their purchase order is correct, and submit all information accordingly to our Senior Client Relations RepresentativesCollaborate with fellow Client Relations Representations, and other Customer Service and Sales team members so that all sales targets are metThe Ideal Candidate as a Client Relations Representative:High School Diploma or equivalent certification requiredBachelor’s Degree in Business Administration, Communications, Marketing, or other related fields preferred1-3 years of experience working in Client Relations, Customer Service, Hospitality, Sales, or other related fields preferredPeople-oriented and passionate about building relationshipsCharismatic and personable demeanor that transpires to fellow Client Relations Representatives and other Customer Service team membersResults-driven and self-motivated to improve interpersonal skillsPractices active listening and is empathetic to client’s concernsSolution-oriented and takes initiative in resolving unexpected challengesPowered by JazzHRJfFY94DcNF