Billing Representative

Job DescriptionBilling Representative - West Hills, CA, Monday to Friday, 7:00 AM to 3:30 PM PacificIn an environment where the patient is at the center of everything that we do, the individuals in this position typically reconcile medical claims for the purpose of collecting revenue for the organization. They work with patient, client and/or third-party insurance bills, and may work on one or more of these processes on a daily basis.Pay range: $17.20 - $21/ hour Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.Benefits InformationWe are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours Best-in-class well-being programsAnnual, no-cost health assessment program Blueprint for Wellness®healthyMINDS mental health programVacation and Health/Flex Time6 Holidays plus 1 "MyDay" offFinFit financial coaching and services401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of serviceEmployee stock purchase planLife and disability insurance, plus buy-up optionFlexible Spending AccountsMatching gifts programEducation assistance through MyQuest for EducationCareer advancement opportunitiesand so much more!ResponsibilitiesInterpret Explanation of Benefits for appropriate follow-up action.Contact clients to follow up on denied and unresponded claims.Analyze and apply denials, process and review claims.Perform screen scrapes.Evaluate and respond to all aspects of written billing inquiries from the patient or their representative in order to resolve billing issues.Make have contact with insurance carriers, clients, patients and/or other outside sources.Regular research involving both the web and billing systems.May be a certified Medical Coder and/or involved with medical coding.Maintain Compliance and HIPAA standards at all times Meet or exceed daily production standards Meet or exceed daily quality standards.Ability to work on various other projects as needed.QualificationsRequired Work Experience:At least one year of relevant experiencePreferred Work Experience1-3 years of experience in A/R, Billing, Customer Service, insurance, or healthcare preferred.SkillsPC Skills, with specific proficiency in Excel and data entryBasic Math skillsExcellent communication skills to effectively converse with internal and external candidates; ability to negotiate payment plans.Good organizational skills.Ability to work independently and as part of a team.Ability to work overtime as needed, based on departmental needs.EducationHigh School Diploma or Equivalent (Required)Some College Courses (Preferred)LanguagesEnglish (Required)Qualified applicants with arrest or conviction records will be considered for Employment in accordance with the following laws if applicable, the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.Quest believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, information, assets, and products including sensitive information; accessing customer data or confidential information, and partnering and regularly working with or supervising other Quest employees and interacting with Quest customers.About The TeamQuest Diagnostics honors our service members and encourages veterans to apply.While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.