Microsoft Support Technician
ARCHIVED
We can't find an active application page for this role right now. It may reopen or be listed elsewhere. Use Next Steps to search for an active apply link and similar live jobs.
Company Description:
Cloudify Fast Solutions provides reliable and affordable IT support, Microsoft 365 services, cloud solutions, and cybersecurity support for businesses and individuals. We help organizations improve productivity, strengthen security, and modernize their IT environments through practical and scalable technology solutions. Our expertise includes Microsoft 365 administration, Intune device management, Entra ID, Windows Server administration, networking, and cybersecurity best practices.
Role Description:
Cloudify Fast Solutions is seeking a full-time Remote Microsoft Support Technician to support and manage Microsoft 365 environments for internal operations and client organizations. This role is fully remote and ideal for a motivated IT professional who is comfortable working independently while collaborating with clients and team members in a virtual environment. The Microsoft 365 Administrator will be responsible for maintaining Microsoft 365 services, supporting cloud infrastructure, managing users and devices, implementing security best practices, and troubleshooting technical issues across multiple environments.
Responsibilities:
- Administer and maintain Microsoft 365 environments including Exchange Online, Teams, SharePoint, and OneDriveManage user accounts, groups, permissions, and Microsoft licensing within Entra IDSupport device management and compliance policies using Microsoft Intune
- Configure and manage Conditional Access, MFA, and security policies
- Troubleshoot Microsoft 365, Outlook, Teams, and user access issues
- Assist with onboarding/offboarding processes and device deployments
- Monitor system health, security alerts, and service performance
- Support Windows 10/11 and Windows Server environments as needed
- Maintain documentation related to configurations, procedures, and support processes
- Collaborate on IT projects, migrations, and security initiatives
Qualifications:
- Experience administering Microsoft 365 environments
- Familiarity with Microsoft Intune and Entra IDKnowledge of Exchange Online, Teams, SharePoint, and OneDrive administration
- Understanding of cybersecurity best practices including MFA and Conditional Access
- Experience supporting Windows 10/11 environments
- Strong troubleshooting and communication skills
- Ability to work independently and manage multiple priorities
- Experience with networking fundamentals and Windows Server administration is a plus
- Bachelor’s degree in Information Technology, Computer Science, or related experience preferred