Field Technician - Orlando, FL

Are you seeking a rewarding role with a respected company? Join Opifex-Synergy where we offer career advancement and professional development in a collaborative, supportive environment. We value teamwork and foster a positive work culture.Opifex-Synergy represents a unique business model in the compact and heavy equipment industry. We offer a diverse range of equipment from leading manufacturers, serving the needs of everyone from large commercial construction firms to local subcontractors and general contractors.Field Technician manages all on-site installation, repair, maintenance, and test tasks. They diagnose errors or technical problems and determine proper solutions. They are responsible for the service and customer support during field visits and dispatches.Essential FunctionsTroubleshoots and diagnoses all types of equipment to ensure proper working condition on the job site or in the shopPerforms routine equipment clean-up and upkeep as well as safety review and pre-delivery inspectionsInspects, diagnoses, repairs, reconditions, and adjusts heavy equipment as required and completes all related paperworkParticipate in all training programs directed by ManagerBring to the attention of the Service Manager any shop tools, equipment, or vehicles that are not in serviceable condition or unsafe to useMaintains tools in good working order per MSHA and OSHA regulationsCompletes basic computer tasks including work orders, parts lookup, and email communicationCommunicates with coworkers and customers to ensure top-quality equipment and customer satisfactionProvide service and customer support during field visits or dispatchesTie workflow to scheduleManage all on-site installation, repair, maintenance, and test tasksDiagnose errors or technical problems and determine proper solutionsProduce timely and detailed service reportsOperate vehicle safely and use field automation systemsFollow all company field procedures and protocolsCooperate with technical team and share information across the organizationComprehend customer requirements and make appropriate recommendations or briefingsBuild positive customer relationshipsExhibit strong teamworkWilling to train and assist other team members with difficult or extended repairsReasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Required Education and ExperienceHigh School Diploma or GEDExtensive knowledge of diesel engines and construction equipmentAbility to troubleshoot, test, repair, and service technical equipmentProven field service experienceMust have own toolsMust have a valid driver's license and acceptable driving recordAbility to work flexible shiftsMilitary service will be considered in lieu of education/certification experience as applicable. Supervisory Responsibilities* NoneWork EnvironmentWork is primarily conducted in construction sites, equipment yards, and transportation routesRegular exposure to heavy machinery and diesel-powered equipmentFrequent outdoor work in varying weather conditions including heat, cold, rain, and windPhysically demanding environment with uneven terrain, dust, mud, and loud noise levelsMay involve shop-based tasks and fieldwork including remote site travelStrict adherence to safety protocols required at all timesPPE such as steel-toe boots, safety glasses, gloves, and hearing protection must be wornMust be comfortable operating around large equipment, confined spaces, or elevated positionsLifting heavy components and materials is often requiredFlexibility is essential as job site conditions and priorities can change rapidlyTravel RequiredRequired to travel to various locations for training classes/seminarsDrive to multiple vendors to acquire parts for assigned repairsPosition may require several hours of driving daily to job sitesPhysical DemandsRequires a high level of physical stamina and mobilityFrequent lifting, carrying, and maneuvering of tools, chains, tarps, and equipment weighing 50+ poundsRegular bending, squatting, kneeling, crouching, and reachingProlonged standing, walking, and foot-based work on uneven terrainClimbing in/out of trucks, onto trailers, or onto equipment is requiredMust maintain balance while working on ladders, steps, or elevated surfacesFine motor skills and dexterity required for tie-downs, controls, and documentationMust safely operate commercial vehicles and remain alert in hazardous conditionsOccasional pushing, pulling, and positioning of heavy materialsOther DutiesPlease be aware that while this job description provides an overview of the main activities, duties, and responsibilities expected of the employee in this role, it may not encompass every task or requirement. The employer reserves the right to modify and adapt these responsibilities as necessary to meet evolving business needs and organizational objectives.Our Benefits & PerksWe want our team members to feel supported, valued, and set up for long-term success. Our benefits are designed to take care of team both at work and at home.Core Benefits:Medical, Dental & Vision InsuranceHealth Savings Account (HSA) with company contributions401(k) & Roth retirement plans with company matchingGenerous paid time off and company paid holidaysCompany Paid Wellness, Employee Assistance and Discount ProgramsBoot/PPE Annual AllowanceCareer Development & Company Paid TrainingBenefit eligibility can vary by role, and not all benefits apply to every position. During the hiring process, we'll walk you through the benefits specific to this role. This position could also include Tool Reimbursement, Safety Bonuses, Profit Sharing and/or Commission Earning opportunities.Additional Eligibility RequirementsAt Opifex-Synergy, we prioritize the safety and well-being of our employees. To ensure a secure work environment, we require all successful candidates to undergo a drug test and background check before their start date. This policy is in place to maintain the highest standards of safety and security for our team members.Opifex-Synergy is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.