Client Service Specialist

Cogency Global Inc. THE RIGHT RESPONSE AT THE RIGHT TIME EVERY TIME Client Service Specialist Dallas, TX Benefits Offered: 401K, Dental, Life, Medical, Vision Employment Type: Full-Time Hours: 9am – 5pm Salary: $45-55K We are a nationwide corporate service/registered agent provider and have an excellent opportunity for a professional with administrative and/or legal experience. The candidate will provide customer service for our law firm and entity clients. Responsibilities include, document review, order processing, researching questions and communicating with clients, updating company records and providing order results to clients on a short turnaround. You will utilize proprietary processing software, public websites, and Microsoft Office to obtain documents or arrange for their filing, report results and add related charges to the order. Successful candidate must have excellent keyboard skills and good knowledge of Microsoft Office products. A bachelors' degree or 2+ years of related experience in an office involved with legal or corporate legal services transactions is required. The ideal candidate must have a genuine interest in the legal field and be eager to learn. Excellent customer service skills, and strong computer and research skills are required. The candidate should be well organized and detail-oriented, with excellent written and verbal communication skills. You must be able to multi-task effectively, work to high standards of quality and be a team player. Together, we live our Core Values Integrity: Doing the right thing even when no one will know and walking the talk Fairness: We have an open-door policy with access to all including the CEO at any time in a friendly and collaborative environment Fun: We believe in a fun work environment and have many team events that support the ‘fun’ culture No Lay Off Strategy: We believe loyalty must go first from management to staff and we are proud of this unique strategy ...and to further support our staff, we offer: · 35-hour work week · Relaxed business casual dress code for summer months and Fridays · Educational assistance program for all our eligible staff members · Continuous learning is encouraged through our quarterly new hire seminars and knowledge sharing sessions · An organization that gives back to society – we offer paid community service days to all our eligible staff members and our New York headquarters participates in number of charity drives throughout the year · A commitment to diversity and inclusion · 401K 100% match up to 5%, access to FSA · 80% covered medical insurance and 80% covered dental and vision insurance Join our team and experience the support, camaraderie and satisfaction that come from working with a family oriented professional company! Our NO lay off strategy, commitment to integrity, fairness and fun in an environment safe for all and strong financial performance makes us an ideal alternative to the traditional "all business" organization. Job Type: Full-time Pay: $45,000.00 - $55,000.00 per year Schedule: Monday to Friday Ability to Relocate: Dallas, TX 75201: Relocate before starting work (Required) Work Location: In person