Procurement Technical Analyst

Position SummaryThe Procurement Technical Analyst is responsible for evaluating, researching, developing, and maintaining procurement systems, interfaces, QuickBase application, and all other automated solutions to support various procurement related functions.General Duties And Responsibilities(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)Routinely leads multiple project activities through meeting facilitation, managing project scope and communicating progressGathers information from multiple sources and independently prioritizes medium to high complexity issues to recommend appropriate directionAnalyzes and evaluates systems and business process needs to develop, test, and implement automated procurement business processes and enhancementsAssists in the development and implementation of enhancements to procurement systems and processes as requiredSupports quarterly Oracle Retail Cloud patches by identifying functional impacts and develops test cases and performs user acceptance testingDevelops and maintains procurement procedure manual, frequently asked questions, dashboards, metrics, and reports to identify trends and evaluate field receiving compliance and recommends opportunities for improvementsMeasures and analyzes problem trends and validates need for process changes to maintain optimum customer support and satisfactionProvides demonstrations and training to MDs, DMs, Store Managers and other internal and external customers on procurement systems, tools, and applicationsPerforms daily system interface audits, opens defects and Enwisen tickets to notify IT of system issues and works with IT to troubleshoot and resolve issues with procurement systemsSimplifies and creates new efficiencies, improvements and streamlines department functions utilizing QuickBase, RPA, and other automation toolsDevelops and maintains QuickBase applications including user access roles and permissions requiring QuickBase certificationConducts analysis of vendor accounts and assists with research and resolving data variances regarding PO/Invoice discrepanciesTrains and mentors procurement analystsAll other duties as needed or requiredMinimum Qualifications And RequirementsBachelor’s degree in accounting, finance or a related discipline or equivalent experience5+ years supply chain, sourcing or procurement experience required2+ years' experience with Oracle Cloud preferredAbility to collect, analyze and interpret information from various sources, establish facts and draw valid conclusionsStrong verbal and written communication skills including the ability to clearly present information to various audiences in both formal and informal settingsExcellent analytical and negotiation skills to resolve issues, evaluate possible solutions and risks, and gain consensus; this includes the ability to resolve problems, recognize opportunities for improvement and efficiency in processes and practicesProject lead experience and QuickBase certification preferredAdvanced proficiency with Office365 applications (Excel, Word, Visio, and PowerPoint)Essential FunctionsAbility to travel as required in order to meet with customers, vendors, other team members, and/or other business necessitiesAbility, on a consistent basis, to maintain attention and concentration for extended periods of time.Ability, on a consistent basis, to read and interpret documents and instructions from customers, vendors, and other team membersAbility, on a consistent basis, to communicate effectively with customers, vendors, and other team membersAbility, on a consistent basis, to perform work activities requiring cooperation and instructionAbility, on a consistent basis, to function in a fast-paced environment, under substantial pressureAbility, on a consistent basis, to work within the appropriate level of independenceAbility, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the positionPreferred QualificationsPay Transparency: PayAdditional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.Suggests areas for improvement in internal processes along with possible solutions.Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.Applies Quality concepts presented at training during daily activities.Supports FedEx Office Quality initiatives.FedEx Office is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant on the basis of race, color, religion, national origin, citizenship, genetic information, age (except for bona fide occupational qualifications), sex, pregnancy (including childbirth or a related medical condition), disability, sexual orientation, gender identity, gender expression, marital status, military leave or service, status as a disabled veteran or other covered veteran status, participation in EEO protected activity, any other status protected by federal, state, or local law, or association with a person on the basis of one or more of the foregoing. America’s Military Veterans and individuals with disabilities are strongly encouraged to apply.FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.Recruiting@fedex.com.FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law.For more information, click here.