Customer Service Representative

Action Development Corp. d/b/a Aaron’s Sales and Lease is hiring for a Customer Service Representative (CSR)! As a CSR, you will be responsible for maintaining administrative organization, customer files, and processing customer transactions. Major emphasis on in-store sales, telephone sales, direct marketing, new customer growth and renewal payment processing in the store. You will play a key role in the upkeep of the showroom floor, as per the First Up System. You will report directly to our Stores GM. Position Requirements Excellent interpersonal skills are required for daily customer contact Strong sales skills‐showroom and telephone Maintain professional appearance Good communication skills Excellent telephone etiquette High energy level Able to move merchandise up to 50 lbs Other tasks as assigned by management Job Duties Customer Care and Service - Assist customers on the showroom floor - Accept and process current customer payments - Enter customer information into the data base, to update new lease agreements - Update customer information and account status in the store’s computer system - File and maintain customer folders and records - Manage cash transactions with customers Administrative Assistance - Answer incoming telephone calls - Process Order Forms and references - Maintain the appearance and organization of the customer transaction counter Additional Duties - Assist in the maintenance of the showroom through cleaning, organizing, and merchandising Job Type: Full-time Pay: $16.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee discount Paid time off Vision insurance Ability to Commute: Danville, IL 61834 (Required) Ability to Relocate: Danville, IL 61834: Relocate before starting work (Required) Work Location: In person