Program Manager - Route Planning

Program Manager – Route Planning Location: Coppell, TX. Reporting to the Planning & Scheduling Leader. About Brink's The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries. Key Responsibilities Support the core team in identifying route optimization protocols and other issues to be addressed Drive continuous improvement in regional optimization through deep end‐to‐end understanding of regions serviced Define KPIs and design dashboards to track them throughout the project Help fix inaccurate customer information (e.g., service windows, location) Set up the processes to update the route planning dashboards on a weekly basis Ensure route efficiency through appropriate interaction with market employees and route analysis Leverage systems, equipment and process redesign to drive continuous improvement in cost, quality and efficiency Maintain and provide quality customer service Maintain positive Employee Relations and work environment, while creating a cooperative team atmosphere of employee engagement Maintain the highest level of integrity, dignity and standards both on an internal and external basis; maintain high ethical standards and protect the Brink's reputation by delivering high quality, reliable programs and services which meet customer expectations Minimum Qualifications Bachelor's Degree in supply chain management, engineering, or minimum of 2 years of experience in supply‐chain or transportation planning Experience with analyzing route planning outputs and information 5+ years of experience in supply chain planning software Experience with customer issue resolution Knowledge of route analysis and logistics Knowledge in supply chain analytics Master's Degree or equivalent level of experience in supply‐chain planning Brink's is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information or history or any other characteristic protected by law. Brink's is also committed to providing a drug‐free workplace. #J-18808-Ljbffr