IT Manager - Infrastructure and Networking

SUMMARYUnder general supervision, manages the staff and functions of the Information Technology department workgroups in the accomplishment of stated goals and objectives. Prepares programs and actions to ensure the City of Lubbock meets compliance requirements and State and Federal programs.ESSENTIAL FUNCTIONSPlans, directs, reviews, and evaluates the staff and functions of the IT department;Serves as project manager and provides advanced technical guidance to customers and staff;Supports continual improvement in the delivery of customer services and departmental performance;Develops and evaluates budget requests, monitors budgets expenditures, and reports budget information;Accountable for the implementation, maintenance, and support of all information technology systems;Analyzes operational data and develops growth and integration plans to manage present and future IT operations;Conducts business analysis of customers' needs to generate business and functional requirements documentation;Perform other duties as directed.QUALIFICATIONSCompletion of an associate's degree in computer science, management information systems, business administration, or related field, with an additional five years of increasingly responsible experience in Information Technology; or any equivalent education and experience; must successfully pass a physical examination, and possess a valid Texas driver's.CRITICAL INFRASTRUCTUREThis position has been determined to have close contact with, or control of Critical Infrastructure components. This position is subject to extensive background checks and random drug screening.CONVICTION REQUIREMENTSNo Class B Misdemeanor convictions within last 10 years.No Class A Misdemeanor, Felony Convictions or Family Violence Conviction.KNOWLEDGE AND ABILITIESKnowledge of: A variety of Enterprise Level management information systems and equipment similar in function to the City of Lubbock's computer environment.Ability to:Communicate effectively, orally, and in writing;Prioritize, plan, and organize tasks based upon customer requirements and departmental standards;Work successfully in stressful situations with minimal supervision;Supervise the work of others;Develop and maintain effective working relationships with various levels of management;Communicate effectively with others.PHYSICAL REQUIREMENTSFrequently lift and carry up to 50 pounds;Frequently bend and kneel during the shift;Frequently push and pull objects;Frequently flex upper trunk forward at the waist and partially at the knees;Frequently rotate upper trunk to the right or left while sitting or standing;Place arms above, at, or below shoulder height.J-18808-Ljbffr