Patient Access Specialist- Per Diem-Brookings

Job DetailsDescriptionJOB SUMMARYUnder the direct supervision of the Registration Supervisor, the Patient Access Specialist ensures that the patient information is collected, ensures that patients are aware of network policies and procedures. Interviews patients or representative and enters accurate, appropriate, and required information into computer data base. Distributes appropriate information to ancillary departments. Participates in performance improvement and CQI.Essential FunctionsResponsible for interviewing patients or their representative to obtain personal information and/or verifying information already on file, including emergency contact numbers and insurance information.Obtains signatures from all incoming patients on Conditions of Access and Privacy forms.Provides information to the patient/representative about billing, complaint process, patient rights and HIPAA. Distribute network specific literature appropriately.Collects payments, records payments, and forwards payments to Fiscal services appropriately and by the next business day.Knows network financial policies, familiar with services that are available, refers patients to financial counselor when appropriate.Communicates appropriately and clearly to supervisor, coworkers, and patients.Other duties as assigned to support the overall effectiveness of the department and organizational performance in accordance with Curry Health Network’s Mission, Vision and Shared Values.SHARED VALUESService: We serve with compassion and understanding.Teamwork: We are one team – each one of us makes a difference.Curiosity: We promote learning.Integrity: We live by honesty, trust, and doing the right thing by our organizational values.Minimum Job RequirementsEducation & ExperienceHigh school graduate or equivalent.One year in office setting preferred.Experience With Medical Terminology And Insurance Preferred.Ability to communicate in English; both verbally and in writing.Additional Languages Preferred.Experience in a setting that required excellent customer service preferred.Required Knowledge, Skills & AbilitiesBasic computer knowledge.Ability to type 40 words per minute.Knowledge of medical terminology.Excellent interpersonal skills.Physical RequirementsPhysical DemandsOn-the-job Time Is Spent In The Following Physical ActivitiesNone of the time: Taste or SmellUp to 1/3 of the time: Push/Pull, Stoop/Kneel/Crouch or Crawl, Reach w/hands & armsFrom 1/3 to 1/2 of the time: Sit, stand, WalkUp 2/3 of the time and more: Talk or Hear, Use HandsThis job requires that weight be lifted, or force be exerted as follows:None of the time: up to or more than 25 poundsUp to 1/3 of the time: up to 10 poundsFrom 1/3 to 1/2 of the time: no requirementUp to 2/3 of the time and more: no requirement This Job Has Special Vision Requirements As FollowsClose, color, depth perception and the ability to adjust focus.Work EnvironmentThis Job Requires Exposure To The Following Environmental ConditionsNone of the time: Extreme heat/cold; Wet/humid; near moving mechanical parts; fumes/airborne particles; work with explosives; vibration; outdoor weather; risk of electrical shock; risk of radiation; toxic/caustic chemicalsUp to 1/3 of the time: no requirementFrom 1/3 to 1/2 of the time: no requirement The typical noise level for the work environment is: quiet to moderate noise.Hearing requirements: ability to hear and instructions.This Job Requires The Following Repetitive Motion ActionsNo Time Spent: repetitive use of foot control or firm/heavy graspingFrom 1 – 2 hours per day: no requirement From 3 – 4 hours per day: no requirementFrom 5 – 6 hours per day: repetitive use of hands, simple/light grasping and fine dexterityFrom 7+ hours per day: no requirement