Operations Coordinator (Dispatch & Admin)

OverviewThe Operations Coordinator supports daily operational activities and dispatch coordination while performing administrative functions for moving and warehousing services. This role bridges communication between dispatch, operations crews, and management, ensuring smooth workflow, accurate documentation, and timely reporting. Supports payroll processing and acts as a liaison between operations staff, accounting, and payroll.ResponsibilitiesCoordinate dispatch support, warehouse support, scheduling assistance, and crew communicationSupport office administrative functions including documentation, file management, and reportingMonitor job progress and maintain operational records and reporting systemsAssist with scheduling conflicts, resource allocation, and operational problem-solvingProvide backup dispatch support during peak periodsServe as the initial point of contact for resolving scheduling conflicts and payroll discrepancies, ensuring timely communication, issue tracking, and escalation to appropriate departments when necessary to maintain operational continuity and employee satisfaction.Support payroll processing by ensuring accurate timekeeping and acting as liaison with accounting and payroll.Coordinate with dispatch to schedule warehouse activities, including inventory movement, equipment needs, and crew support, ensuring alignment with daily operational requirements.Prepare and organize daily documentation for submission to Accounting, ensuring accuracy, completeness, and compliance with company standards and reporting protocols.Facilitate communication between operations staff, dispatch, and managementQualificationsMinimum 2 years in operations support or administrative coordinationStrong organizational and coordination abilitiesExperience in dispatch support and office administrationProficiency in scheduling software, dispatch systems, and Microsoft Office Suite (Spreadsheets is a must)Effective communication and multitasking skillsProblem-solving and customer service orientationAboutJK Benefits.In addition to comprehensive medical, dental, and vision insurance, JK Moving offers:World-class retirement savings programs including Company-funded profit sharing and safe harbor 401(k)Recruitment and customer referral bonusesCompany-paid life insurance and accidental death benefitsVoluntary protection programs for employees and their familiesService recognition programsSafety & performance bonusesTuition reimbursement and student loan repayment assistanceDiscounted membership @ Gold's Gyms (corporate locations) nationwideGlobal employee wellness programs and Employee Assistance Program (EAP) for employees and their familiesMedical and Dependent Care Flexible Spending Accounts (FSAs)Health Savings Account (HSA) with employer matching contributionEqual Opportunity/Affirmative Action Employer