Peer Warmline Specialist - CPRC or CPSS
MDHHS Peer Support Specialist Certification (CPSS)orPeer Recovery Coach Certification (CPRC) RequiredFull-Time: 6:00 pm - 2:00 am Friday - TuesdayBase Pay: $21 hourly + Shift DifferentialsAbout you:The ideal Peer Warmline Specialist is a strong, self-driven, dedicated individual who works fully remote providing peer support . If you are self-disciplined to work from home and wish to serve your peers, we invite you to apply!About us:Common Ground is one of the top-ten crisis intervention organizations in the country. For over 50 years we have been helping people move from crisis to hope. At Common Ground, we help individuals and families who are experiencing crises of any kind, from suicide to substance use, human trafficking, mental illness and more.Day in the LifeLogin to helpline applicationsAccept incoming calls, chats and/or textsSupport callers to develop their own coping skills and wellness plansConnect callers to the MiCAL crisis line, as neededProvide information on resources (i.e. homeless shelters, food pantries, mental health services, substance use treatment facilities, etc.)Document each encounter while in-callCommunicate with the Shift Supervisor and other MiCAL staff in order to receive or provide supportMaintain high level confidentiality while performing all dutiesPerform other duties as assignedWhat you need to applyPermanent year-round Michigan residencyHigh School Diploma or GED equivalentMDHHS Certified Peer Support SpecialistMinimum 1 year paid work experience as a MDHHS Peer Support SpecialistAt-home high speed internet on a private networkA private, HIPAA compliant, dedicated office spaceWhat makes us differentNon-Profit mission-driven, person-focused environmentOpportunity for professional growthTeam oriented environmentAn organizational culture of mental and behavioral health support for allFor your hard workGenerous Paid Time OffShift premiumsEmployer sponsored benefit and wellness plans (including 16% fringe pay, Calm App, etc)Competitive wagesOur MissionHelping people in crisis 24/7 is at the heart of everything we do by offering hope, healing and recovery. Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.Common Ground is an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants without regard to race, religion, color, sex, gender, national origin, age, sexual orientation, disability, or veteran status, among other factors.Find out more at https://commongroundhelps.orgClick this link to view the full job description: Peer Warmline Specialist