Entry Level Customer Service Assistant

Job Title: Entry-Level Customer Service Assistant Location: Orlando, FL Job Type: Full-Time Department: Customer Service Job Summary: We are seeking a motivated and enthusiastic Entry-Level Customer Service Assistant to join our team. The ideal candidate will provide excellent customer support and assist with inquiries, concerns, and requests in a timely and professional manner. This is a great opportunity for someone who is looking to start their career in customer service and grow within a dynamic company. Key Responsibilities: Provide accurate information regarding products, services, and policies. Resolve customer complaints and escalate issues when necessary. Maintain detailed and accurate records of customer interactions. Collaborate with other departments to ensure customer satisfaction. Learn and use customer service software and tools efficiently. Support the customer service team with administrative tasks as needed. Stay updated on company products, services, and promotions. High school diploma or equivalent (Required). Excellent verbal and written communication skills. Strong problem-solving skills and attention to detail. Ability to work in a fast-paced environment and manage multiple tasks. Basic computer skills and familiarity with common software (e.g., Microsoft Office, CRM systems). Positive attitude and a willingness to learn.